Salary
💰 CA$111,200 - CA$152,900 per year
About the role
- Create and maintain end-to-end journeys with known insights and key metrics
- Map persona-based journeys with a holistic view of the experience
- Collaborate in our Journey Management platform to connect insights with user journeys
- Partner with CX, research teams, analytics, and other cross-functional teams to refine and monitor experience metrics
Requirements
- Experience as a Journey Manager and Experience Researcher
- Proficiency in generative research methods
- Strong research skills and a strategic mindset
- Ability to collaborate iteratively with different product teams
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- Comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
journey mappingexperience researchgenerative research methodsexperience metrics
Soft skills
collaborationstrategic mindsetresearch skills