Customer Service, Dutch Speaker

AUTO1 Group

Customer Service Dutch speaker handling a mix of in- & outbound calls for appointment coordination and planning. Engaging with customers to enhance their satisfaction and service experience.

Posted 5/15/2026full-timeRemote • 🇷🇴 RomaniaJuniorWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

An attractive mix of in- & outbound calls for appointment coordination and planning
Customer preparation for their appointment in one of our 24 NL branches
Identify customers’ needs, clarify information, research every issue, and provide the best possible solution
Go the extra mile to engage customers; always a positive and proactive approach even dealing with a complaint

Requirements

What you’ll need

At least 1 year of experience in customer service or customer relating sectors
Very good written and spoken Dutch language skills
Excellent communication skills
Accurate, customer oriented, friendly with a professional empathy
Bachelor’s Degree is a plus
Interest in the automotive sector

Benefits

Comp & perks

Hybrid or remote work
A warm team atmosphere and fun team events
Private health insurance via medicover
Inclusive and respectful multicultural work environment
Personal development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communication skillscustomer orientedprofessional empathyfriendlypositive approachproactive approachproblem solvingappointment coordinationcustomer engagementcomplaint handling

Certifications

Bachelor's Degree