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Senior Claims Examiner – Motor Carrier and Auto Liability
Auto-Owners InsuranceClaims professional at Auto-Owners Insurance overseeing the review of claims files and assisting claim associates. Leveraging experience in auto bodily injury claims with effective communication skills.
About the role
Key responsibilities & impact- Review and monitor open claims files
- Provide assistance with coverage, liability and damage determinations
- Review closed files provide feedback to claim handlers
- Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices
- Assist associates in identifying claims with subrogation potential
- Manage the arbitration process for subrogation files
- Assist in developing and presenting educational material to claim associates in classroom and remote settings
- Work effectively with associates and customers at all levels
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- Minimum of 2 years claims handling experience
- Prior auto bodily injury claims experience
- Above-average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver’s license
Benefits
Comp & perks- friendly work environment
- structured training program
- employee mentoring
- excellent compensation/benefits package
- competitive base salary
- matched 401(k)
- fully-funded pension plan (once vested)
- bonus programs
- generous paid time off including holidays, vacation days, personal time, and sick leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims handlingsubrogationarbitrationdata interpretationcoverage determinationliability determinationdamage determinationfile reviewfeedback provisioneducational material development
Soft Skills
communication skillsissue resolutionorganizational skillsmultitaskingcollaborationpresentation skillscustomer serviceteamworkadaptabilityproblem-solving
Certifications
Bachelor’s degree