Senior Claims Examiner – Motor Carrier, Auto Liability

Auto-Owners Insurance

Claims professional reviewing and managing open and closed claims files at Auto-Owners Insurance. Collaborating with associates to ensure adherence to guidelines and assist in subrogation potential.

Posted 5/8/2026full-timeLansing • Missouri • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Review and monitor open claims files
Provide assistance with coverage, liability and damage determinations
Review closed files provide feedback to claim handlers
Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices
Assist associates in identifying claims with subrogation potential
Manage the arbitration process for subrogation files
Assist in developing and presenting educational material to claim associates in classroom and remote settings
Work effectively with associates and customers at all levels

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
Minimum of 2 years claims handling experience
Above-average communication skills (written and verbal)
Ability to resolve complex issues
Organize and interpret data
Ability to handle multiple assignments
Possess a valid driver’s license

Benefits

Comp & perks

friendly work environment
structured training program
employee mentoring
excellent compensation/benefits package
competitive base salary
matched 401(k)
fully-funded pension plan (once vested)
bonus programs
generous paid time off including holidays, vacation days, personal time, and sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingsubrogationarbitrationdata interpretation

Soft Skills

communicationissue resolutionorganizationmultitasking

Certifications

Bachelor’s degree