Auto-Owners Insurance

Senior Claims Examiner – Commercial Property Claims

Auto-Owners Insurance

full-time

Posted on:

Location Type: Hybrid

Location: LansingMissouriUnited States

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Job Level

About the role

  • Providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting
  • Willingness to relocate after one or two years of training in the Home Office
  • Review and monitor open claims files
  • Provide assistance with coverage, liability and damage determinations
  • Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices
  • Assist with other duties as assigned within the regions or elsewhere on request
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings

Requirements

  • 3-5 years of multi-line claims handling experience with increasing responsibilities
  • Management or supervisory experience is favorable
  • Bachelor's degree or equivalent experience
  • Knowledge of Xactimate software is preferred but not required
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license
Benefits
  • friendly work environment
  • structured training program
  • employee mentoring
  • excellent compensation/benefits package
  • competitive base salary
  • matched 401(k)
  • fully-funded pension plan (once vested)
  • bonus programs
  • generous paid time off including holidays, vacation days, personal time, and sick leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
multi-line claims handlingXactimate softwaredata interpretationissue resolution
Soft Skills
trainingfeedbackorganizational skillsability to handle multiple assignments
Certifications
Bachelor's degree