AuthZed

Revenue Operations

• Manage and own the complete GTM operational stack and workflows as a product owner for internal stakeholders across sales, marketing, and customer success
• Build out, maintain, and streamline platforms and tools as needed to reach GTM goals
• Own and optimize HubSpot CRM platform, ensuring stakeholders practice proper hygiene across all touchpoints in the customer lifecycle
• Build and maintain flows related to lead scoring and routing, lifecycle stages, and sequences spanning inbound, outbound, and product-led motions
• Unify ICP and target account definitions and reflect/maintain in the sales and marketing systems of record in partnership with sales and marketing, supporting marketing with attribution across various marketing channels
• Ensure integrity and synchronization of all GTM data
• Support sales with pipeline reporting and associated metrics to support operational cadence such as pipeline calls, deal reviews, and the like
• Enforce seller discipline and track/improve pipeline accuracy and deal rigor to continuously improve forecast accuracy
• Assist leadership in driving quarterly business reviews, forecasts, annual budgeting, and planning
• Support CS with automated alerts concerning account usage and expansion signals and renewal/expansion forecasting
• Own end-to-end GTM metrics and observability to track and assess performance of all revenue-generating functions, drive improvements to KPIs, and inform GTM strategy decisions for audiences spanning leadership, board, and investors
• Measure effectiveness of collaboration between key GTM functions - sales, marketing, and CS
• Develop, document, maintain, and implement a comprehensive GTM operations strategy
• Document and maintain GTM wiki detailing your work and processes
• Triage and proactively gather feedback from GTM and finance teams to assess efficiency and gaps in our GTM operations
• Administer GTM team compensation plans
• Attend twice yearly full team off-sites (typically U.S.-based)

Revenue Operations Lead