Author Health

Regional Field Operations Supervisor

Author Health

full-time

Posted on:

Location Type: Hybrid

Location: Ft. LauderdaleFloridaUnited States

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Salary

💰 $63,000 - $68,000 per year

About the role

  • Lead a team of field-based individuals
  • Responsible for daily coordination, performance, and professional development of the team
  • Conduct regular "ride-alongs" and field visits for coaching
  • Monitor team activity and engagement metrics daily using dashboards
  • Identify and vet community-based locations for outreach
  • Streamline transition of information to internal enrollment systems
  • Lead recruitment and training of new team members
  • Oversee allocation of outreach materials and travel plans

Requirements

  • At least 5 years of experience in front-line management
  • Comfort using technology to drive results
  • Ability to hold yourself and your team accountable for targets
  • Local resident in the same market as the staff you supervise
  • Deep respect for the populations served (SMI, SUD, and dementia)
  • Thrive in a startup environment with ownership of operations
  • Preferred: experience in community health, human services, or non-profit program management
  • Preferred: leading teams in a high-growth or startup setting
  • Preferred: bilingual skills (English-Spanish or Haitian Creole)
Benefits
  • Comprehensive benefits package for employee and dependents (medical/dental/vision/STD/life insurance)
  • Retirement savings plan (401k) with up to 3.5% company match
  • Mileage reimbursement for extensive field travel
  • Generous paid vacation and sick leave
  • 11 paid holidays throughout the year (9 standard + 2 flex holidays)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
leadershipcoachingaccountabilityteam managementperformance managementprofessional developmentcommunicationorganizational skillsadaptabilityownership