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Product Design Lead
Australian Payments PlusProduct Design Lead setting the vision for trusted digital experiences at AP+. Leading multidisciplinary design teams to enhance payment and identity solutions in Australia.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading multidisciplinary design teams, establishing design governance, and developing human-centred design strategies. Proven ability to influence stakeholders and improve end-to-end customer experiences in complex environments.
Highest-signal resume keywords
Human-Centred DesignService DesignDesign StrategyAgile DeliveryDesign Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DesignUser ResearchAccessibilityDesign StandardsDesign FrameworksSystems ThinkingCapability DevelopmentWorkforce PlanningEnd-to-End Experience DesignDesign Quality
Soft Skills
LeadershipCoachingInfluencingCollaborationAdvocacy
Certifications & Qualifications
Professional Certification in Human-Centred DesignCertification in Service DesignCertification in Product Management
Industry Keywords
Regulated EnvironmentsDigital TechnologyPaymentsIdentityFraud
About the role
Key responsibilities & impact- Lead the AP+ Product & Service Design functions, accountable for strategy, capability, governance, capacity and design quality.
- Define and evolve AP+'s design vision, strategy and operating model.
- Establish and govern design standards, frameworks and ways of working.
- Build and lead a high-performing multidisciplinary Product & Service Design team, including capability, workforce planning and recruitment.
- Set the direction for research, insight and experience design to enable evidence-based decisions.
- Lead Service Design to improve end-to-end customer, member and operational experiences.
- Oversee the design of complex products and services, embedding usability, accessibility, trust, security and brand.
- Influence executives, members and stakeholders to shape product, service and ecosystem outcomes.
- Prioritise and allocate design capability across the portfolio to balance strategic and delivery needs.
- Provide strategic advice on design-related opportunities, risks and trade-offs.
- Champion human-centred design and build organisational design capability through leadership, coaching and advocacy.
- Continuously improve the Design function, driving capability, maturity and delivery excellence.
Requirements
What you’ll need- Tertiary qualification in Design, Human-Centred Design, UX, Product Design, Business, Technology or a related discipline.
- Relevant professional certification or equivalent experience in Human-Centred Design, Service Design, Product Management or Agile delivery.
- Extensive experience leading multidisciplinary design teams in complex, regulated or ecosystem environments.
- Proven success defining design strategy, building organisational capability, establishing governance and operating models, and influencing executive decision-making.
- Deep expertise in human-centred design, service design, product design, user research, accessibility and design governance.
- Strong understanding of systems thinking and designing end-to-end customer and service experiences.
- Strong knowledge of design operating models, capability development and workforce planning.
- Sound understanding of product management, Agile delivery and digital technology environments, ideally across payments, identity, fraud or other regulated industries.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Australian Payments Plus Website LinkedIn All Job Openings 201 - 500 employees 💸 Finance 📋 Compliance Finance
- Financial Technology
- Compliance Australian Payments Plus (AP+) is a company formed by the amalgamation of BPAY Group, eftpos, and NPP Australia to shape the future of payments in Australia. AP+ focuses on delivering innovative and efficient payment experiences for consumers, businesses, and government. With a strong emphasis on digital identity verification, secure bill payments, and real-time, data-rich transactions, AP+ aims to enhance Australia's payments ecosystem. The company prides itself on trust, inclusivity, and creating more opportunities for Australians across various sectors of the economy, while also supporting the development of essential payments infrastructure. Product Design Lead Job not on LinkedIn 🔥 9 minutes ago 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead the AP+ Product & Service Design functions, accountable for strategy, capability, governance, capacity and design quality.
- Define and evolve AP+'s design vision, strategy and operating model.
- Establish and govern design standards, frameworks and ways of working.
- Build and lead a high-performing multidisciplinary Product & Service Design team, including capability, workforce planning and recruitment.
- Set the direction for research, insight and experience design to enable evidence-based decisions.
- Lead Service Design to improve end-to-end customer, member and operational experiences.
- Oversee the design of complex products and services, embedding usability, accessibility, trust, security and brand.
- Influence executives, members and stakeholders to shape product, service and ecosystem outcomes.
- Prioritise and allocate design capability across the portfolio to balance strategic and delivery needs.
- Provide strategic advice on design-related opportunities, risks and trade-offs.
- Champion human-centred design and build organisational design capability through leadership, coaching and advocacy.
- Continuously improve the Design function, driving capability, maturity and delivery excellence. 🎯 Requirements
- Tertiary qualification in Design, Human-Centred Design, UX, Product Design, Business, Technology or a related discipline.
- Relevant professional certification or equivalent experience in Human-Centred Design, Service Design, Product Management or Agile delivery.
- Extensive experience leading multidisciplinary design teams in complex, regulated or ecosystem environments.
- Proven success defining design strategy, building organisational capability, establishing governance and operating models, and influencing executive decision-making.
- Deep expertise in human-centred design, service design, product design, user research, accessibility and design governance.
- Strong understanding of systems thinking and designing end-to-end customer and service experiences.
- Strong knowledge of design operating models, capability development and workforce planning.
- Sound understanding of product management, Agile delivery and digital technology environments, ideally across payments, identity, fraud or other regulated industries. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs UI Designer 🕒 July 22 Dovetail 51 - 200 ☁️ SaaS 🤖 Artificial Intelligence 🤝 B2B Website LinkedIn All Job Openings UI Designer at Dovetail focusing on visual design and usability for a customer intelligence platform. Collaborating closely with product teams to deliver intuitive design solutions. 🏢🏡 Sydney – Hybrid 💰 $63M Series A - Dovetail on 2022-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Learning Experience Designer 🕒 July 17 Allens 1001 - 5000 ⚖️ Legal 🤝 B2B 💼 Consulting Website LinkedIn All Job Openings Learning Experience Designer creating end-to-end digital learning experiences for Allens. Responsible for designing and developing engaging learning content across various modalities. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Design Lead 🕒 July 3 Hustle 1 - 10 📣 Marketing ☁️ SaaS 📡 Telecommunications Website LinkedIn All Job Openings Design Lead for premium Shopify experiences, mentoring teams and setting design standards. Collaborating across teams to deliver outstanding digital solutions. 🏢🏡 Sydney – Hybrid 💵 $110k - $130k / year ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) UX Designer 🕒 June 30 LEAP Wealth 1001 - 5000 ⚖️ Legal 💼 Consulting ☁️ SaaS Website LinkedIn All Job Openings UX/UI Designer at LEAP Dev designing user-centered product experiences for LegalTech. Collaborating with stakeholders to create intuitive user flows and interfaces while simplifying complex systems. 🏢🏡 Sydney – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Senior Product Designer 🕒 June 23 MYOB 1001 - 5000 💼 Consulting 📦 Logistics 🏭 Manufacturing Website LinkedIn All Job Openings Senior Product Designer at MYOB building AI-enabled workflows for business tasks. Collaborating closely with product and engineering teams to create intuitive user experiences. 🏢🏡 Sydney – Hybrid 💰 Post-IPO Equity on 2017-02 ⏰ Full Time 🟠 Senior 🎨 Product Designer (UI/UX) View More Product Designer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs