Australian Financial Complaints Authority

Ombudsman – Banking and Finance

Australian Financial Complaints Authority

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Provide expert “on-demand” support as part of a talented pool of lawyers
  • Work collaboratively to resolve complex disputes and deliver outcomes that uphold fairness
  • Report to the Lead Ombudsman Banking and Finance

Requirements

  • Senior lawyer with a long-established practice or executive level legally qualified professional
  • Strong track record of significant achievement in banking and finance
  • Knowledge involving the Banking Code (ABA, COBA, AFIA), contract law, insolvency and securities
  • Consultative approach with the ability to distill complex issues
  • Excellent communication skills and ability to engage with diverse stakeholders
  • Resilience in handling criticism from consumers and financial firms
Benefits
  • Flexible work options
  • Thoughtful benefits
  • Opportunities to deepen expertise

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
contract lawinsolvencysecuritiesBanking CodeABACOBAAFIA
Soft skills
consultative approachcommunication skillsengagement with stakeholdersresilience
Certifications
senior lawyerexecutive level legally qualified professional