Program Manager

Austral Education Group

Program Manager at Austral Group designing and managing educational travel itineraries. Overseeing client interactions and business relationships in Panama and Costa Rica.

Posted 7/31/2026full-timeRemote • 🇵🇦 PanamaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in itinerary planning and relationship management with businesses, universities, and government agencies, ensuring superior client satisfaction through effective communication and negotiation skills.

Highest-signal resume keywords

Itinerary PlanningRelationship ManagementNegotiation SkillsClient SatisfactionPublic Relations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Meeting PlanningConference OrganizationDetail OrientationCreativity

Soft Skills

Strong Communication SkillsInterpersonal SkillsPositive Attitude

Tools & Technologies

G-SuiteSlackSalesforce

Industry Keywords

Business DevelopmentClient InteractionAcademic Content SourcingFast-Paced Environment

About the role

Key responsibilities & impact

Schedule creative and academically challenging itineraries consisting of company visits, based on Client requests
Develop relationships with businesses, universities, government agencies and non-profit organizations throughout Panama for academic content sourcing
Plan itineraries with client and commercial manager during proposal and planning stages
Daily contact with business executives and clients by telephone calls, email and face-to-face interaction
Accompany clients to some business meetings, and may be required to facilitate business discussions with University MBA/EMBA students.

Requirements

What you’ll need

University degree or business-related experience
Strong aptitude in meeting planning, conference organization, public relations, or related experience
Ability to interact with senior management of international companies, and expertise in managing high-level relationships
Highly organized and detail-oriented profile
Strong negotiation skills
Ability to work in a fast-paced environment with an emphasis on superior client satisfaction
Strong communications and interpersonal skills, creativity, and a positive attitude
Knowledge of G-suite.
Previous experience with Slack and Salesforce desirable
Fluency in English.

Benefits

Comp & perks

Professional development opportunities