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Technical Services Manager
Austin PowderTechnical Services Manager leading blasting products and services for Austin Powder, a global industrial explosives provider. Supporting Western mining customers through blast design, optimization, product development, and technical team development.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive technical expertise in blast design, product selection, and surveying for both surface and underground mining. Capable of leading teams, managing projects, and ensuring compliance with industry regulations while fostering customer relationships.
Highest-signal resume keywords
Blast Design ExpertiseMining Engineering Degree10+ Years Mining ExperienceState Blasting LicensureTechnical Training Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Blast DesignProduct SelectionSurveyingLoading AnalysisPost-Blast AnalysisMine PlanningTechnical Service DevelopmentProject ManagementProblem SolvingDecision Making
Soft Skills
Effective CommunicationPresentation SkillsTeam LeadershipTime ManagementPrioritization
Tools & Technologies
Blasting EquipmentTechnical Services TechnologiesSOP DevelopmentTraining Materials
Certifications & Qualifications
State Blasting LicensureATF Explosive Handling Clearance
Industry Keywords
Mining MethodsExplosives IndustryRegulatory ComplianceCustomer ManagementBusiness Development
About the role
Key responsibilities & impact- Lead Austin Powder Company’s technical products and services offering for Western USA precious metals, base metals, and industrial mineral mining markets.
- Identify, vet, develop, and implement products, technologies, services, and techniques to grow and support the Western US Mining customer base.
- Provide technical expertise in blast design, product selection, surveying, loading, and analysis for surface and underground mining.
- Collaborate with local, regional, and corporate teams on identification, development, sale, and application of technical products and services.
- Ensure technical capabilities are appropriately located to support current and future customer demands.
- Maintain a safe and healthy work environment and ensure regulatory and policy compliance.
- Provide technical support including blast design, product selection, surveying, post-blast analysis, blast optimization, and mine planning.
- Identify technical service requirements for existing customers and underground market growth.
- Develop surface and underground technical service representatives with corporate and LLC management teams.
- Collaborate with local and regional teams to ensure operational and technical capability to meet customer needs.
- Develop and implement policies, best practices, SOPs, and training materials.
- Maintain proficiency with applicable technical-services technologies.
- Attend customer sites on short notice across western US and Canadian markets as needed.
- Lead or support investigations of product complaints, misfires, and blasting incidents, determining root causes and corrective actions.
- Manage technical blasting equipment identification, vetting, ordering, maintenance, and training.
- Build relationships and internal expertise networks across Austin Powder.
- Support product manufacturing objectives and product improvements with Product Managers.
- Identify, test, qualify, develop, and implement new or improved products.
- Build understanding of local, state, and federal rules and regulations.
- Participate in explosives industry news and events.
- Assist with business cases for CapEx requests, business development, R&D, and process improvement initiatives.
- Assist with RFP and RFI responses.
- Train internal and external stakeholders on blasting topics.
- Report to the Director of Corporate Technical Services as part of the Corporate Technical Services team.
Requirements
What you’ll need- Strong understanding of surface and underground mining methods and techniques.
- Extensive technical expertise in blast design, product selection, surveying, loading, and analysis.
- Significant knowledge of company products and equipment used in blasting applications.
- Ability to communicate technical and operational needs effectively with customer management and engineering teams.
- Strong presentation and writing skills.
- Ability to lead and manage teams of technical specialists.
- Systematic observation, analysis, interpretation, evaluation, explanation, problem solving, and decision-making abilities.
- Ability to manage multiple projects, schedules, events, and meetings.
- Strong time management and prioritization skills; self-starter.
- Ability to train internal and external stakeholders on fundamental and advanced blasting topics.
- Ability to identify trends and develop innovation strategies.
- Ability to attain state blasting licensure and ATF explosive handling clearance.
- Completed bachelor’s or master’s degree, preferably in Mining Engineering; relevant experience in lieu of education may be considered.
- 10+ years of experience as a mining engineer, explosives engineer, drill & blast engineer, blaster-in-charge, or related industry experience.
- Must be located within a predominant mining market with reasonable access to a domestic airport.
- Ability to work in office, plant, and outdoor environments with up to 75% overnight travel.
Benefits
Comp & perks- Great benefits
- Challenging opportunities
- Safety-focused work environment
- Family culture work environment
- Equal employment and affirmative action employer
- E-Verify participation