Credit Controller

Aurora Energy Research

Credit Controller responsible for managing global collection activities and implementing credit policies for an international subscription and advisory company. Collaborate with regional teams to optimize credit processes.

Posted 7/8/2026full-timeOxford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Responsible for meeting monthly cash target
Responsible for bringing the overall debt down to minimum especially >90 days
Experience in ledger reconciliation, refund, write off, managing unallocated credit, credit notes, cash flow forecasting, reporting, bad debt provision etc
Experience in managing high volume of accounts (multiple countries/currencies)
Ensure meticulous accuracy and timeliness in updating collection notes and follow-up actions
Assist in the implementation of robust Credit Control policies across the Group, optimizing processes, and ERP
Review, resolve, redirect & monitor dispute queries
Collaborate and escalate difficult account (s) to Account Manager and Credit Control Manager following Collection/Escalation process
Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on timely debt collection and meet set targets and timetables

Requirements

What you’ll need

Minimum of 4 years' experience as Credit Controller, managing high volume of accounts
Good understanding of Credit Policy, Processes and Procedures
Strong customer service mindset with the ability to solve it right the first time
Good written and verbal communication and negotiation skills
Strong financial analysis skills, organization and time management skills, with demonstrated success managing multiple priorities
Good working knowledge of an ERP (Enterprise Resources Platform) system (Currently using Microsoft Dynamics) and Microsoft Office Excel
Dedicated team player, understanding that you deliver as a team, and it is always best when you collaborate to find solutions to problems
Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment
Additional languages, especially Spanish, French or Italian, would be advantageous
Experience working in a team which handles accounts across several countries in UK/Europe and US

Benefits

Comp & perks

Private Medical Insurance
Dental Insurance
Parental Support
Salary-Exchange Pension
Employee Assistance Programme (EAP)
Local Oxford Discounts
Cycle-to-work Scheme
Flu Jabs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Ledger ReconciliationCash Flow ForecastingDebt CollectionCredit Policy UnderstandingFinancial AnalysisReportingBad Debt ProvisionManaging Unallocated CreditCredit NotesDispute Resolution

Soft Skills

Customer Service MindsetWritten CommunicationVerbal CommunicationNegotiation SkillsTime Management