Account Associate

. Develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.

Posted 5/8/2026full-timeBerlin • 🇩🇪 GermanyJuniorMid-LevelWebsite

Key responsibilities & impact

Develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.
Maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organisation to enhance collaboration and drive long-term value.
Reengage customers whose one-year deals are approaching renewal.
Drive account value growth by cross-selling and up-selling services regionally.
Provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level.
Leverage growth opportunities by closely tracking account milestones and activities to anticipate future needs and develop strategies to enhance account value through cross-selling Aurora's full-service portfolio.
Lead negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements.
Maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans.

What you’ll need

1–2 years of technical or subscription sales experience.
Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities.
Relevant Bachelor's or Master's degree in Energy, Economics, or a related discipline.
Calm and adaptable in high-pressure and uncertain situations.
Highly organized, persistent, and diligent.
Proactive and versatile in adapting to an evolving and fast-moving industry.
Strong ability to communicate and collaborate effectively with senior stakeholders.
Excellent written, verbal, and interpersonal communication skills.
Proven success in team-oriented environments.
Passionate and curious about the energy transition.
Fluent in English and German.
Sales, business development and client relationship experience in energy-related subscription sales Account Management and Customer Success.
Experience with Salesforce or other CRM system.
Previous professional exposure to energy economics, power markets and power networks.
Fluency in a major European language beyond English or German.

Comp & perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical salessubscription salesaccount managementcustomer successbusiness developmentsalesforce CRMenergy economicspower marketspower networks

Soft Skills

commercial acumenadaptabilityorganizationpersistencediligencecommunicationcollaborationteam-orientedcuriosity

Certifications

Bachelor's degreeMaster's degree