Aukera Energy

Junior IT Support – Paid Internship

Aukera Energy

internship

Posted on:

Location Type: Hybrid

Location: Bucharest • Romania

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Job Level

Entry Level

Tech Stack

Cloud

About the role

  • Assist with administrative activities across Aukera’s Microsoft-focused environments, including user account management, device and endpoint administration, and software update support
  • Support ongoing software licensing activities
  • Help manage Aukera team members' IT hardware needs, assisting with acquisition, tracking and issue resolution for devices across Aukera offices
  • Support identification of suppliers and products within budget and system requirements
  • Assist in analyzing and configuring acquired software tools into Aukera's environment.
  • Support onboarding of new employees, ensuring their IT setup and equipment are prepared for their start
  • Help implement security measures to safeguard company data and systems
  • Assist team members with troubleshooting IT-related issues
  • Contribute to developing and documenting standard operating procedures for Aukera's day-to-day IT processes
  • Assist with management of IT hardware stock
  • Help prioritize tasks and support relationships with Aukera's helpdesk vendor

Requirements

  • Studying or recent graduate in IT-related field, or equivalent relevant coursework/skills
  • Familiarity with Microsoft technologies such as Microsoft 365, Microsoft Entra ID, Intune, SharePoint, and Teams, gained through internships, studies or personal projects
  • Basic experience with issue resolution for Microsoft/software packages or hardware (e.g., via internships, school projects, or personal use)
  • Exposure to software rollout in cloud environments
  • Basic knowledge of Salesforce configuration
  • Interest in API enablement/admin (e.g., NetSuite)
  • Strong verbal and written skills in English and Romanian are required. Proficiency in an additional language from our offices (i.e. German, Italian) will be an advantage
Benefits
  • Health Insurance
  • Life Assurance
  • Meal tickets
  • Access to Bookster
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user account managementdevice administrationendpoint administrationsoftware update supportissue resolutionsoftware rolloutSalesforce configurationAPI enablementMicrosoft 365Microsoft Entra ID
Soft Skills
troubleshootingtask prioritizationrelationship managementdocumentationcommunicationteam collaborationproblem-solvingorganizational skillsadaptabilitycustomer service