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August Health

Implementation Analyst

August Health

. Support full-cycle implementations by executing key tasks across multiple customer projects .

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Support full-cycle implementations by executing key tasks across multiple customer projects
  • Configure the August platform based on defined workflows and requirements
  • Prepare, clean, and validate data for migrations and system setup
  • Build and maintain spreadsheets, templates, and tracking tools to support implementations
  • Join customer calls to take notes, track action items, and follow up on next steps
  • Assist with training preparation and delivery, ensuring customers feel confident using the platform
  • Partner with Implementation Managers to document workflows, requirements, and decisions
  • Identify opportunities to improve internal processes, tools, and documentation
  • Collaborate cross-functionally with Product, Engineering, and Customer Success teams to support customer needs
  • Manage multiple workstreams simultaneously while maintaining attention to detail and quality

Requirements

What you’ll need
  • Bachelor’s degree required; demonstrated interest in technology, data, or process-driven work is a plus
  • Up to 2 years of experience (internships, coursework, or early career roles welcome)
  • Strong interest in technology, SaaS, or healthcare systems
  • Highly organized with strong attention to detail and ability to manage multiple tasks
  • Comfortable working in spreadsheets (Excel/Google Sheets) and learning new systems quickly
  • Strong problem-solving skills with a willingness to dig into ambiguous or unfamiliar challenges
  • Clear and professional communication skills, with comfort in customer-facing settings
  • Proactive and resourceful—willing to take ownership and figure things out
  • Excited to work in a fast-paced, evolving environment
  • Nice to have: Experience with data entry, data analysis, or system configuration; exposure to SaaS, healthcare, or senior living environments; familiarity with project management or implementation work

Benefits

Comp & perks
  • 100% company-paid premiums for health, dental, and vision coverage
  • Company contributions to your HSA
  • 2% 401(k) match
  • Flexible time off policy
  • 100% paid family leave
  • All-expenses-paid, in-person company offsites twice a year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
data migrationdata validationdata analysissystem configurationspreadsheetsExcelGoogle Sheets
Soft Skills
attention to detailorganizational skillsproblem-solvingcommunication skillsproactiveresourceful
Certifications
Bachelor’s degree