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Augment

Pre-Sales Engineer

Augment

Pre-Sales Engineer supporting the sales team with technical expertise in logistics automation. Running product demos and addressing technical inquiries for freight brokerages and carriers.

Posted 6/17/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Run live product demos of Augie tailored to each prospect's specific workflows, pain points, and tech stack -- no canned slideshows
  • Partner with AEs on discovery calls to ask the right technical questions and uncover what really matters to the buyer
  • Own the technical track of the sales cycle: RFPs, security questionnaires, infosec reviews, and vendor assessments
  • Map prospect requirements to Augment's capabilities and be honest when there's a gap
  • Field deep-dive technical questions from IT, operations, and engineering stakeholders at prospect accounts across both ICP segments (brokerages/carriers and private fleets)
  • Build proofs-of-concept, workflow mockups, or demo environments when a standard demo won't cut it
  • Capture and clearly communicate product feedback and feature gaps to our product and engineering teams -- you're a critical input to the roadmap
  • Support deal strategy with Sales leadership -- helping decide when to push, when to pivot, and when to bring in more firepower
  • Help create sales enablement materials: battle cards, objection handling docs, competitive teardowns, and technical one-pagers

Requirements

What you’ll need
  • 3-6 years in a pre-sales, sales engineering, or customer-facing technical role, ideally supporting enterprise deal cycles
  • Proven ability to run compelling product demos for both technical and non-technical audiences
  • Strong written communication -- you can turn a 40-question RFP into a crisp, confident response
  • Comfortable navigating multi-stakeholder enterprise buying cycles involving IT, security, operations, and finance
  • Technically curious -- you don't need to write production code, but you understand how APIs, integrations, and data flows work
  • Experience working closely with an AE team and understanding what it takes to push a deal from technical validation to close
  • High ownership mentality -- you treat your AEs' pipeline like your own
  • Familiarity with CRM tooling (we use HubSpot) and structured deal tracking

Benefits

Comp & perks
  • Competitive salary + equity
  • Comprehensive health, vision, and dental benefits
  • Flexible PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
product demosRFPssecurity questionnairesinfosec reviewsvendor assessmentsproofs-of-conceptworkflow mockupsAPI understandingdata flowsintegrations
Soft Skills
written communicationtechnical curiosityhigh ownership mentalitycollaborationproblem-solvingadaptabilitystakeholder managementstrategic thinkingpresentation skillscustomer engagement