Solutions Engineer

Augment

Solutions Engineer focusing on AI-driven logistics solutions and managing customer workflows. Building integrations and automations for freight, logistics, and 3PL operations.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

GoPythonTypeScript

About the role

Key responsibilities & impact

You’ll sit at the intersection of engineering, product, and customers — building real solutions that prove value fast and scale in production.
Partner with sales, product, and operations on discovery calls, workshops, and design sessions.
Translate customer business problems into technical architectures, workflows, and integration roadmaps.
Act as a technical champion during onboarding, removing blockers and guiding implementations.
Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility.
Move prototypes into production-level code, collaborating with engineering on scalability, testing, monitoring, and reliability.
Build and maintain SDKs, API clients, connectors, and middleware for customer systems.
Establish and implement best practices for data modeling, prompt engineering, agent orchestration, and error handling.
Capture customer feedback and clearly articulate it to product & engineering for roadmap prioritization.
Produce design docs, integration guides, technical documentation, and training materials.

Requirements

What you’ll need

3+ years in a solutions engineering, forward-deployed engineering, or similar technical role in a high-growth software environment.
Proven ability to design, prototype, and ship integrations, automations, or connected applications with autonomy.
Hands-on experience with AI/LLM tooling — e.g., LLM frameworks, orchestration platforms, or building workflows with agents and prompts.
Exposure to at least one modern programming language (Python, TypeScript, Go, or similar) — enough to debug, troubleshoot, and build proofs of concept.
Strong experience working directly with APIs, SDKs, webhooks, or integration layers.
Background in customer-facing work (discovery calls, technical workshops, or implementations).
Ability to translate customer problems into technical solutions and architectures.
Comfort working in early-stage, dynamic environments without detailed playbooks.
Excellent communication skills — able to present to both technical and business stakeholders.

Benefits

Comp & perks

Competitive Salary + Stock Options
Comprehensive Health, Vision, and Dental Benefits
Flexible PTO
On-site Gym

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringprototypingintegrationsautomationsAPISDKwebhooksdata modelingprompt engineeringagent orchestration

Soft Skills

communicationcustomer-facingproblem-solvingcollaborationautonomyadaptabilitytechnical documentationfeedback articulationworkshop facilitationdesign session participation