Staff Software Engineer, Frontend – React-Native
Marqeta
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Web Developer – Help Center Redesign, Temp
AuditBoard
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $40 - $80 per hour
Job Level
Mid-LevelSenior
About the role
- Lead the end-to-end redesign and development of our Help Center, focusing on user experience, scalability, and functionality.
- Work with stakeholders to gather requirements and translate them into a clear technical and design plan.
- Build a responsive, mobile-friendly interface within the Zendesk platform.
- Integrate with our existing knowledge base platform.
- Ensure the new Help Center is scalable and easy for our team to maintain and update.
- Optimize the site for fast loading times and SEO.
- Perform testing and quality assurance to ensure a bug-free and smooth user experience.
- Document the technical architecture and provide a handover to our internal team.
Requirements
- Proven experience as a web developer, with at least 5 years of experience.
- Expertise in HTML, CSS, and JavaScript.
- Demonstrable experience customizing and building themes within Zendesk Guide.
- Familiarity with Zendesk curlybars and coding structure.
- Solid understanding of user-centered design principles and a strong eye for visual aesthetics.
- Experience with API integration.
- Familiarity with version control systems (e.g., Git).
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills.
Benefits
- Live your best life (LYBL)! $200/mo for anything that enhances your life
- Remote and hybrid work options, plus lunch in the Cerritos office
- Comprehensive employee health coverage (all locations)
- 401K with match (US) or pension with match (UK)
- Competitive compensation & bonus program
- Flexible Vacation (US exempt & CA) or 25 days (UK)
- Time off for your birthday & volunteering
- Employee resource groups
- Opportunities for team and company-wide get-togethers!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCSSJavaScriptAPI integrationZendesk Guideresponsive designSEO optimizationquality assuranceuser-centered designversion control
Soft skills
problem-solvingindependencecommunicationstakeholder engagementdocumentation
