Solutions Engineer – Pre and Post-Sales, Mid-Market
Attio
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $200,000 per year
Job Level
JuniorMid-Level
About the role
- Become an expert in all areas of Attio’s product and how it’s deployed across industries and departments
- Guide our highest-value customers through pre-sales, post-sales, and ongoing customer lifecycle stages as their main technical point of contact by
- Architecting custom solutions spanning Attio’s data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products
- Leading demos, trainings, and technical solutioning sessions with customers on Zoom and occasionally in person
- Consulting on general RevOps and GTM-tech best practices
- Partner with Account Executives during the sales process to close our largest new business deals
- Independently manage customer’s post-sale onboarding
- Serving as the relationship owner for our top accounts
- Internally, serve as a voice of and advocate for our customers across our product, engineering, and marketing teams, contributing your expertise in how our customers use Attio, and how Attio fits into the broader sales-tech ecosystem, to company strategy
Requirements
- 2+ years B2B SaaS experience independently managing the technical side of customer relationships pre- or post-sale
- Expertise architecting SaaS software deployments for clients across varied industries and use cases, and comfort working with APIs, no-code development platforms, and data model across a variety of SaaS products
- Deep technical understanding of the B2B tech ecosystem, ideally in GTM Tech
- Familiarity with fast-growing startups, and adaptability to work in a hybrid role that spans sales, onboarding, and success
Benefits
- Offers Equity
- Offers Commission
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS architectureAPI integrationno-code developmentdata modelingtechnical solutioningcustomer onboardingRevOps best practicesGTM best practicescustomer lifecycle managementtechnical consulting
Soft skills
customer relationship managementcommunicationadvocacycollaborationadaptabilitytrainingpresentationproblem-solvingleadershipconsultative selling