Senior Project Manager

Attensi

Senior Project Manager at Attensi leading customer training projects for global brands. Collaborating with teams to deliver high-impact training solutions across North America and beyond.

Posted 7/31/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive project management expertise, leading end-to-end customer projects while effectively managing stakeholder relationships, risks, and resources. Possesses strong organizational skills and a keen understanding of how project outcomes drive customer value and growth.

Highest-signal resume keywords

Project ManagementStakeholder ManagementRisk ManagementCustomer EngagementSaaS Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ScopingImplementationTechnical SetupBudget ManagementTimeline ManagementDependency ManagementGovernanceAgile MethodologiesProcess ImprovementData Analysis

Soft Skills

LeadershipCommunicationCollaborationProblem-SolvingAdaptability

Tools & Technologies

Project Management ToolsCollaboration SoftwareSaaS PlatformsTechnical Integration Systems

Industry Keywords

Customer ProjectsStakeholder GroupsFast-Paced EnvironmentEmerging TechnologiesAI Integration

About the role

Key responsibilities & impact

Deliver a portfolio of customer projects across different products, industries, markets, and levels of complexity.
Lead complex projects end-to-end, from kick-off through launch and enablement, coordinating internal delivery teams, customer stakeholders, and senior decision-makers.
Own clear project scoping, alignment, and governance, ensuring expectations are set, approved, and actively managed across internal and external stakeholders.
Shape project plans, delivery approaches, and success criteria, balancing customer goals, commercial priorities, creative ambition, and technical feasibility.
Track progress, manage risks, dependencies, budgets, timelines, and resourcing needs, defining clear escalation paths when plans deviate.
Run day-to-day delivery management, removing blockers and keeping teams aligned, focused, and moving forward in a fast-paced working environment.
Lead customer conversations with confidence, including senior and executive-level stakeholders, adapting your style to diverse audiences and levels of complexity.
Act as a trusted delivery partner for customers, helping them make decisions, navigate trade-offs, and stay focused on outcomes and long-term value.
Onboard new customers and ensure they are set up for long-term success, playing a critical role in expanding Attensi’s position in the US and global markets.
Coordinate project implementation and technical setup in partnership with internal specialists and customer technical contacts.
Develop a strong understanding of how systems integrate and how technical decisions impact delivery, risk, scalability, and customer experience.
Contribute ideas and initiatives to improve Attensi’s project management workflows, governance, tools, and ways of working.
Support and mentor newer project managers, sharing best practice and helping raise the overall standard of delivery across the team.
Take ownership beyond individual projects by identifying patterns, improving processes, and helping the team deliver more consistently as we grow.

Requirements

What you’ll need

Minimum 5+ years of experience in project management, consulting, SaaS delivery, implementation, or client-facing delivery roles.
Proven experience leading end-to-end customer projects, ideally involving implementation, enablement, technical setup, or complex stakeholder groups.
Experience managing multiple projects or workstreams at once, with the ability to prioritize effectively and maintain momentum across competing demands.
Confident leading customer discussions, workshops, and governance meetings, including with senior stakeholders and decision-makers.
Strong stakeholder management skills, with the ability to build trust, challenge constructively, and guide customers through ambiguity or change.
Excellent organizational skills and the ability to bring clarity, structure, and pace to complex or fast-moving projects.
Strong business acumen and a clear understanding of how project outcomes tie to customer value, adoption, renewal, and growth.
Comfortable managing risk, scope, dependencies, timelines, and budgets, while knowing when and how to escalate effectively.
Technologically curious and digitally savvy, with a genuine interest in how systems work, integrate, and scale.
Comfortable asking questions, scoping technical needs, and collaborating with technical experts without needing deep IT expertise.
Curious and open-minded about emerging technologies, including AI, with an interest in exploring how they can enhance learning, delivery, and customer impact.
Creative, collaborative, and self-starting, with a strong sense of ownership, accountability, and follow-through.
Calm and solutions-focused under pressure, with the confidence to make decisions and keep teams moving.
Motivated by growth and continuous learning—for yourself, your teammates, and the learners who engage with our training solutions.
Experience mentoring, coaching, or informally supporting other project managers would be a strong advantage.
Spanish language capability would be a plus.

Benefits

Comp & perks

Monthly social activities like Attensi-days, sporting events, after-work drinks, parties, game nights and company trips to our Norwegian HQ or elsewhere are some of the ways in which we ensure we not only work together but also play together!