Bilingual Customer Services Representative

Attaineo Search

Bilingual Customer Service Representative handling inquiries and processing orders for medical device clients. Collaborating with teams to ensure customer satisfaction in a fast-paced environment.

Posted 5/11/2026full-timeMarkham • 🇨🇦 CanadaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Respond promptly to customer inquiries and process product orders accurately and efficiently
Address and resolve customer concerns related to orders, sales support, and service requests
Track shipments and provide updates to customers and Sales Representatives as needed
Manage a variety of order types, including standing orders, EDI orders, blanket orders, and mail orders
Support the Sales team with account-related inquiries and product sample coordination
Collaborate cross-functionally with Shipping, Regulatory, Manufacturing, and other internal departments to ensure timely product delivery and availability
Process credits, debits, and product returns as required
Effectively prioritize tasks and manage multiple responsibilities in a fast-paced environment
Provide additional administrative and operational support to the team as needed

Requirements

What you’ll need

High school diploma required; post-secondary education is considered an asset
Minimum of two years of customer service experience within a professional environment
Strong computer proficiency, including Microsoft Office (Excel, Word, PowerPoint) and experience working with ERP and CRM systems
Strong organizational skills with the ability to make accurate and timely decisions
Ability to work collaboratively within a team-oriented environment
Solid understanding of customer service best practices and a customer-first mindset
Fully bilingual in English and French, with excellent verbal and written communication skills in both languages

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Attaineo Search Website LinkedIn All Job Openings 11 - 50 employees Founded 2016 🎯 Recruiter ⚕️ Healthcare Insurance 🧬 Biotechnology Recruitment
Healthcare Insurance
Biotechnology Attaineo Search is a collaborative recruitment partner specializing in the life sciences sector. With over 40 years of expertise, they provide a range of talent acquisition services, including executive search, direct placement, and recruitment process outsourcing (RPO). Their team combines deep industry knowledge with modern recruiting practices to connect employers with top-tier talent across various life sciences verticals such as biotechnology, pharmaceuticals, and medical devices. Bilingual Customer Services Representative 🔥 1 hour ago 🏢 Markham – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇫🇷 French Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Respond promptly to customer inquiries and process product orders accurately and efficiently
Address and resolve customer concerns related to orders, sales support, and service requests
Track shipments and provide updates to customers and Sales Representatives as needed
Manage a variety of order types, including standing orders, EDI orders, blanket orders, and mail orders
Support the Sales team with account-related inquiries and product sample coordination
Collaborate cross-functionally with Shipping, Regulatory, Manufacturing, and other internal departments to ensure timely product delivery and availability
Process credits, debits, and product returns as required
Effectively prioritize tasks and manage multiple responsibilities in a fast-paced environment
Provide additional administrative and operational support to the team as needed 🎯 Requirements
High school diploma required; post-secondary education is considered an asset
Minimum of two years of customer service experience within a professional environment
Strong computer proficiency, including Microsoft Office (Excel, Word, PowerPoint) and experience working with ERP and CRM systems
Strong organizational skills with the ability to make accurate and timely decisions
Ability to work collaboratively within a team-oriented environment
Solid understanding of customer service best practices and a customer-first mindset
Fully bilingual in English and French, with excellent verbal and written communication skills in both languages Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Representative 🕒 April 18 Umicore 10,000+ employees ⚡ Energy Website LinkedIn All Job Openings Customer Service Representative providing daily support, pricing, and order processing for customers in the jewelry sector. Maintaining records and resolving product issues in a collaborative environment. 🏢 Markham – Onsite 💵 $20 / hour 💰 Post-IPO Debt on 2024-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Representative 🕒 March 19 Umicore 10,000+ employees ⚡ Energy Website LinkedIn All Job Openings Customer Service Representative supporting customer inquiries in pricing and order processing. Maintaining customer records and resolving product issues in a collaborative environment. 🏢 Markham – Onsite 💵 $20 / hour 💰 Post-IPO Debt on 2024-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceorder processingshipment trackingproduct returnsadministrative supportdecision makingorganizational skills

Soft Skills

communicationcollaborationprioritizationproblem solvingcustomer-first mindset

Certifications

high school diplomapost-secondary education