Customer Success Manager

• Own the post-sales relationship for assigned customers, ensuring successful onboarding, adoption, and value realization
• Serve as the primary customer contact, providing guidance, strategy, and best practices to maximize platform impact
• Partner with technical and operational teams to translate customer goals into measurable outcomes
• Proactively identify risks to customer success and develop mitigation strategies
• Collaborate with internal teams—including Product, Sales, and Engineering—to champion customer needs and feedback
• Lead customer business reviews, demonstrating ROI and strategic alignment
• Drive renewals and expansion opportunities by ensuring customer satisfaction and long-term engagement.

Client Success Manager

Customer Success

Customer Success Solutions Specialist

Customer Success – Digital Nomad Community

Customer Success Manager

Customer Success Manager