Operations

• Analyze system logs and identify potential issues with computer systems
• Talk to clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
• Responsible for documenting the configuration of the system
• Effectively multitask and manage competing priorities
• Team player - ready to contribute whatever it takes or play any role on a team to get the job done
• Intune management experience
• O365 Products and MS CSP Portal: administering M365, licenses, tenants, subscriptions and operational best practices.

Specialist Compute Service Operations

AVP Technology – Operations Lead, IBG & Automation

Officer, Card Operations – Disputes and Chargeback

Operations Manager