Field Service Representative – Controls

ATS Corporation

Field Service Representative at ATS Industrial Automation responsible for design, development, troubleshooting of control programs. Work includes customer site responsibilities and integration into systems build process.

Posted 7/8/2026full-timeLewis Center • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop and Integrate machine software (PLC, Robot, Vision, Database and PC based) specific to customer requirements
Troubleshoot controls and electrical equipment at the customer’s facility
Utilize in depth knowledge of ATS technology to recommend efficient and cost effective solutions
Embedd with CAPEX project teams
Become proficient with new and legacy controls standards and technology
Report, troubleshoot and correct abnormal equipment conditions
Organize, communicate and complete work as per the project plan
Monitor for and act on opportunities to suggest additional tools or equipment
Travel to both domestic and international customer locations
Lead on-site teams in the execution of project plans at customer site
Act as a liaison for the on-site team, ATS Project Management and the customer
Complete detailed Service Reports for services provided
Ensure customer issues have been resolved through follow-up communication
Participate in the rotational on-call remote support phone

Requirements

What you’ll need

A post-secondary diploma or degree specializing in programming/electrical engineering or equivalent
A minimum of five years of experience in a hands-on automation/control’s environment
Three+ years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software
Track record of efficiently diagnosing, troubleshooting and correcting malfunctioning automated machinery
Strong verbal and written communication skills
Professionalism and well-developed interpersonal skills
Excellent understanding of pneumatics and hydraulics with a basic understanding of electrical and system controls
Proficient with Microsoft Word and Excel

Benefits

Comp & perks

Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits
401K matching program
Employee Incentive Bonus program
Optional Employee Share Purchase Program
Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Programmable Logic ControllersHuman/Machine InterfacesAutomation ControlsElectrical EngineeringPneumaticsHydraulicsTroubleshootingService ReportingProject PlanningCAPEX Project Support

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsProfessionalism