Field Service Technician
GLORY
Field Service Engineer
ATS Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $38 - $48 per hour
Job Level
Mid-LevelSenior
About the role
- Install, start up, maintain, and repair IWK equipment on-site, with full documentation
- Diagnose mechanical, electrical, and control system issues; provide detailed service reports and corrective actions
- Optimize equipment performance through fine-tuning and process adjustments
- Collaborate with engineering teams to share field data and drive product improvements
- Serve as the primary technical representative, maintaining professional communication and customer relationships
- Investigate complaints, identify root causes, and recommend solutions
- Train customers on equipment operation, preventive maintenance, and troubleshooting
- Plan and execute daily work schedules efficiently
Requirements
- Associate’s degree in Electro-Mechanical Technology, Mechatronics, Factory Automation, or related field preferred
- Minimum 5 years of hands-on experience in mechanical/electrical environments, ideally with automated or packaging equipment
- Proven expertise in servicing automated equipment (mechanical, electrical, controls)
- Experience with Schneider Electric control systems and function block programming is highly desirable
- Basic understanding of PLC logic and HMI interfaces
- Ability to read electrical schematics, mechanical drawings, and pneumatic diagrams
- Familiarity with remote troubleshooting tools (e.g., TeamViewer, NetSupport Manager)
- Strong English communication skills (written and verbal)
- Proficient in Microsoft Office Suite
- Ability to work independently and manage multiple assignments
Benefits
- Competitive compensation and benefits
- Opportunities for international travel and professional growth
- Work with cutting-edge technology in a global organization
- Be part of a team that values innovation, precision, and customer satisfaction
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical troubleshootingelectrical troubleshootingcontrol systemsautomated equipment servicingfunction block programmingPLC logicHMI interfacesreading electrical schematicsreading mechanical drawingsreading pneumatic diagrams
Soft skills
professional communicationcustomer relationship managementproblem-solvingtrainingindependent worktime management
Certifications
Associate’s degree in Electro-Mechanical TechnologyAssociate’s degree in MechatronicsAssociate’s degree in Factory Automation
