Mechanical Field Service Engineer

ATS Corporation

Mechanical Field Service Engineer responsible for hands-on mechanical support and troubleshooting of automation equipment. Travel to customer sites for installation, servicing, and repairs while collaborating with internal teams.

Posted 6/4/2026full-timeLewis Center • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide hands-on mechanical field support for custom automated equipment at customer sites and within ATS facilities
Travel to domestic and international customer locations to install, service, troubleshoot, and repair mechanical systems and custom automation equipment
Diagnose mechanical failures and abnormal equipment conditions, identify root causes, and implement corrective actions
Perform mechanical adjustments, repairs, and retrofits to restore equipment to operational readiness
Provide technical guidance and instruction to customers on operation, maintenance, and safe use of equipment
Act as the mechanical point of contact at customer sites, coordinating with ATS Project Management, Engineering, and the customer
Complete detailed service and technical reports documenting work performed, observations, and follow‑up actions
Identify opportunities to improve equipment performance, reliability, or serviceability and communicate recommendations to internal teams
Perform engineering calculations related to strength of materials, forces, speeds, loads, and mechanical performance as applicable to troubleshooting and support activities
Analyze engineering drawings and specifications to support field troubleshooting, modifications, and upgrades
Review machine operations and sequences with controls and software teams to resolve mechanical‑control interface issues
Ensure compliance with applicable safety standards, customer specifications, and ATS engineering practices
Embed with CAPEX project teams during system build phases to gain deeper understanding of ATS technology platforms
Monitor for opportunities to suggest additional service work, spare parts, or enhancements that improve long‑term customer outcomes

Requirements

What you’ll need

Associate’s Degree in Mechanical Engineering, Mechanical Engineering Technology, or a related engineering discipline (required)
Bachelor’s Degree in Mechanical Engineering or related field (preferred)
Minimum of five years of hands-on experience supporting, servicing, or troubleshooting mechanical automation equipment, custom machinery, or industrial systems
Must have at least 1-2 years of mechanical design experience with SolidWorks 3D CAD software
Strong understanding of mechanical systems including mechanisms, pneumatics, hydraulics, bearings, drives, and structural components
Demonstrated ability to diagnose and resolve mechanical system issues in field environments
Ability to read and interpret engineering drawings, technical documentation, and equipment manuals
Proficiency with common hand tools, machine tools, and testing instruments
Solid written and verbal communication skills with the ability to interface effectively with customers and cross‑functional teams
Willingness to travel extensively; travel is typically up to 50–60% annually with potential for short‑ and long‑term assignments

Benefits

Comp & perks

Competitive starting salaries
Overtime pay eligibility
Paid vacation
Company paid short- and long-term disability and life insurance
Comprehensive health benefits
401K matching program
Employee Incentive Bonus program
Optional Employee Share Purchase Program
Flexible work schedules
Employee events
Free coffee beverages
Employee referral program
Safety shoe programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mechanical systemsmechanical designSolidWorksengineering calculationstroubleshootingmechanical adjustmentsrepairsretrofitsanalyzing engineering drawingsdiagnosing mechanical failures

Soft Skills

technical guidancecommunication skillsproblem-solvingcustomer serviceteam coordinationattention to detailadaptabilityinterpersonal skillsanalytical thinkingwillingness to travel

Certifications

Associate’s Degree in Mechanical EngineeringBachelor’s Degree in Mechanical Engineering