
Digital Account Manager
ATS Corporation
full-time
Posted on:
Location Type: Office
Location: Lewis Center • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage and grow a portfolio of high-value, strategic accounts across North America and Europe.
- Serve as the primary commercial lead for digital offerings, building strong executive relationships and driving alignment with customer objectives.
- Expand existing accounts by identifying upselling, cross-selling, and solution enhancement opportunities.
- Partner with CAPEX Key Account Managers to build and execute account plans that attach digital solutions to current and upcoming equipment programs.
- Expand deployments beyond ATS lines to broader plant applications, anchored on measurable operational outcomes.
- Support the development of top-to-top executive relationships between ATS leadership and customer decision-makers to deepen trust and unlock long-term strategic collaboration.
- Prospect, qualify, and close digital solution deals where Digital Training and Illuminate/SmartVision solve problems on non-ATS equipment.
- Build on the existing VTS customer base and expand into adjacent use cases.
- Develop and execute market entry strategies to land new accounts and open doors in strategic verticals.
- Collaborate with marketing and technical teams to position ATS's value in emerging market opportunities.
- Lead terms negotiation with Operations and Legal; ensure clean contracting, renewals, and pricing structures for recurring revenue.
- Own customer satisfaction and retention targets for digital products; drive renewal, upsell, and cross-sell motions.
- Establish and proactively engage strategic partnership networks within industry to learn latest market trends and competitor strategies.
- Maintain a sales funnel in Salesforce with disciplined stage hygiene, forecast accuracy, and pipeline coverage.
- Create proposals and solution outlines leveraging ATS templates and product battlecards, with support from Product Development and Applications.
- Contribute to digital sales strategy and feedback loops with Product Management and Marketing to refine offer packages, pricing, and enablement.
- Apply value selling principles to align technical offerings with customers' business outcomes and ROI.
- Support application engineering and proposal teams in crafting compelling value-based solutions for both new and existing customers.
- Establish successful and collaborative relationships with internal stakeholders and team members to develop the best solution for a customer.
- Employ functional and leadership skills to effectively coordinate cross-functional teams to ensure successful account execution.
Requirements
- 5–8+ years in software/SaaS or digital manufacturing solutions sales (IIoT/MES, digital twin, VR/AR training, analytics), ideally in automotive.
- Demonstrated success with renewals/migrations and recurring revenue models.
- Strong commercial acumen: terms negotiation, contracting, pricing, and legal coordination.
- Fluency with Salesforce, structured account planning, and executive selling.
- Consultative, value-based selling to plant operations, engineering, and IT/OT stakeholders.
- Willingness to travel (~40–50% NA; ad hoc EU support).
- Familiarity with sales methodologies such as Miller Heiman, MEDDICC, or Challenger.
- Proven ability to navigate complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement.
- Experience landing net-new business in underpenetrated markets and expanding wallet share within strategic accounts.
Benefits
- Competitive starting salaries
- Overtime pay eligibility
- Paid vacation
- Company paid short- and long-term disability and life insurance
- Comprehensive health benefits
- 401K matching program
- Employee Incentive Bonus program
- Optional Employee Share Purchase Program
- Tuition reimbursement programs and internal growth & development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software salesSaaS salesdigital manufacturing solutionsIIoTMESdigital twinVR trainingAR traininganalyticsvalue-based selling
Soft skills
commercial acumenterms negotiationcontractingpricingexecutive sellingconsultative sellingrelationship buildingcross-functional coordinationcustomer satisfactionstrategic collaboration