Atrium Hospitality

Manager

• Providing eCommerce and digital marketing support for key hotels — ensuring campaigns align with each hotel’s unique goals.
• Proactively evaluating and implementing strategies to enhance web presence and marketing performance — because better visibility means more bookings.
• Managing multichannel distribution for optimal performance — keeping every digital channel firing on all cylinders.
• Driving paid media strategies while managing budgets wisely — smart spending maximizes returns.
• Utilizing company and brand tools to develop and present effective strategies — clear data, clear decisions.
• Partnering with brand teams and third-party vendors to optimize channel strategies — teamwork makes the dream work.

Regional Digital Manager

Learning and Development

• Design and deliver hands-on training to Front Desk teams, focusing on guest service, check-in/check-out, and operational excellence.
• Act as a brand ambassador, ensuring associates bring our values and guest experience standards to life.
• Audit front office interactions and provide coaching to continuously improve service and resolve guest concerns effectively.
• Use guest feedback and online reputation data to fine-tune training programs for maximum impact.
• Collaborate with HR and department leaders to onboard and develop new front desk associates across properties.

Regional Digital Manager

Operations Training Manager, Front Office