
Regional Director, Customer Success & Business Development
Atreides
full-time
Posted on:
Location Type: Hybrid
Location: United States
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Salary
💰 $180,000 - $220,000 per year
Job Level
Tech Stack
About the role
- Serve as the executive owner for all European customer relationships
- Ensure successful delivery and measurable mission impact across all regional contracts and programs
- Build and maintain trusted advisor relationships with senior military, intelligence, and government leaders
- Lead strategic account reviews demonstrating operational value and mission outcomes
- Drive customer adoption, operational integration, and long-term expansion of Atreides solutions
- Provide executive oversight and escalation support for regional Program Managers
- Identify and proactively address delivery risks, customer concerns, or operational gaps to protect contract performance and long-term retention
- Own regional revenue performance across all European accounts
- Ensure contract renewals, option year execution, and long-term program growth
- Identify and shape expansion opportunities within existing customer portfolios
- Develop strategies to expand Atreides’ presence within EUCOM, NATO organizations, and allied defense institutions
- Support capture strategy, opportunity shaping, and proposal development for new opportunities
- Serve as Atreides’ senior regional representative at NATO engagements, multinational conferences, and strategic forums
- Leverage EUCOM and NATO experience to strengthen alliance-level partnerships
- Act as a bridge between customer operational requirements and Atreides’ product and data capabilities
Requirements
- Minimum 15 years of military or equivalent government experience
- Senior leadership experience in Intelligence, Special Operations, Security Cooperation, or related national security domains
- Extensive operational experience in the EUCOM theater
- Demonstrated liaison experience with multinational or interagency partners
- Program management experience executing large government contracts or leading complex organizations
- Experience managing organizations, programs, or operations with significant personnel and financial responsibility
- Active Top Secret / Sensitive Compartmented Information (TS/SCI) clearance or eligibility to obtain and maintain one
Benefits
- None specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementcontract managementstrategic account managementrisk managementproposal developmentoperational integrationcustomer adoptionmission impact assessmentfinancial managementliaison experience
Soft Skills
leadershiprelationship buildingcommunicationstrategic thinkingproblem solvingnegotiationcollaborationcustomer focusadaptabilityinfluencing
Certifications
Top Secret / Sensitive Compartmented Information (TS/SCI) clearance