Atos

Senior Data Scientist – IT Operations, Analytics

Atos

full-time

Posted on:

Location Type: Office

Location: Pune • India

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Job Level

Senior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformITSMPandasPythonScikit-LearnServiceNowSQLTensorflow

About the role

  • Lead end-to-end data science projects focused on IT operations, incident management, and experience optimization
  • Analyze structured and unstructured data from ITSM systems (e.g., ServiceNow), endpoint telemetry platforms (e.g., Nexthink, Intune), and infrastructure monitoring tools
  • Develop predictive models for incident forecasting, root cause analysis, and proactive remediation
  • Design anomaly detection algorithms to identify performance degradation, user friction, or compliance risks
  • Build dashboards and visualizations to communicate insights to technical and executive stakeholders
  • Collaborate with IT architects, service owners, and automation teams to embed intelligence into operational workflows
  • Evaluate data quality, lineage, and governance across diverse IT data sources
  • Stay current with emerging trends in AIOps, DEX, and IT analytics.

Requirements

  • Overall 15+ years of experience in IT & Software
  • 8+ years of experience in data science
  • Proficiency in Python, SQL, and data science libraries (e.g., scikit-learn, pandas, TensorFlow)
  • Strong understanding of ITSM data structures, incident lifecycle, and operational KPIs
  • Experience with telemetry platforms (e.g., Nexthink, SysTrack, Intune, SCCM)
  • Familiarity with cloud infrastructure metrics (Azure, AWS, GCP) and log analytics
  • Expertise in statistical modeling, machine learning, and time-series analysis
  • Ability to work independently and manage multiple complex projects simultaneously
  • Expertise in using compute and AI resources on MS Azure
  • Excellent communication skills for cross-functional collaboration and executive reporting.
Benefits
  • Diversity and inclusion
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonSQLscikit-learnpandasTensorFlowstatistical modelingmachine learningtime-series analysisanomaly detection algorithmspredictive modeling
Soft Skills
independent workproject managementcommunicationcollaboration