Atos

Software and Hardware Support Engineer

Atos

full-time

Posted on:

Location Type: Office

Location: Les Clayes-sous-Bois • France

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

Linux

About the role

  • Provide customer support and assistance
  • Diagnose and resolve software and hardware incidents
  • Deliver training sessions
  • Escalate customer requests for enhancements or needs to R&D teams
  • Create, propose, and modify support-related tools
  • Write technical documentation, operational procedures, and training materials

Requirements

  • Engineering degree in Computer Science or a related discipline
  • Minimum 3 years' experience in a similar role
  • Knowledge of IP networking
  • Knowledge of security
  • Fluent English
  • Familiarity with operating systems (Linux and Windows)
Benefits
  • Inclusivity and diversity
  • Opportunities for professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IP networkingsecurityLinuxWindowstechnical documentationoperational procedurestraining materials
Soft Skills
customer supportproblem-solvingcommunicationtrainingcollaboration
Certifications
Engineering degree in Computer Science