Transition Manager – OSP
Atos
full-time
Posted on:
Location Type: Office
Location: Boca Raton • Florida • United States
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Tech Stack
About the role
- Lead and coordinate the transition of legacy 9-1-1 telephone service providers to Next Generation 9-1-1 (NG9-1-1) systems and services
- Act as the primary liaison between OSPs, ESInets, PSAPs, state and local agencies, vendors, and internal project teams
- Develop and manage detailed OSP transition plans aligned with NG9-1-1 program schedules and milestones
- Coordinate onboarding, testing, cutover, and decommissioning activities for legacy and next-gen services
- Ensure continuity of 9-1-1 services throughout transition phases
- Facilitate meetings, workshops, and technical discussions with OSPs, PSAPs, state 9-1-1 authorities, and vendors
- Document transition processes, lessons learned, and provider readiness
Requirements
- Bachelor’s degree or equivalent experience in telecommunications, IT, public safety, or related field
- 5+ years of experience in 9-1-1, telecommunications, or large-scale technology transitions
- Hands-on experience working with Telephone Service Providers (ILECs, CLECs, VoIP providers, wireless carriers)
- Strong understanding of NG9-1-1 concepts, ESInets, and legacy 9-1-1 environments
- Proven project or transition management experience
- Excellent communication, facilitation, and stakeholder management skills
Benefits
- Competitive salary
- Flexible work hours
- Professional development opportunities
- Health insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
NG9-1-1telecommunicationsproject managementtransition managementcutover activitiesdecommissioning activitiestestingOSP transition planslegacy 9-1-1 systemsESInets
Soft Skills
communicationfacilitationstakeholder managementcoordinationleadership
Certifications
Bachelor's degree