Atmosera

Customer Success Manager

• Manage a portfolio of strategic and growth level client accounts to foster long-term business relationships to derive maximum value from client’s investment in Atmosera’s solutions
• Increase client satisfaction through regular meetings to understand business needs, technical objectives, communicate activity progress, and serve as technical liaison between client and Atmosera’s operational and solution teams
• Drive additional revenue and retention within your assigned client portfolio
• Understand and articulate the technical and business strategies and value roadmap for Atmosera’s solutions as they relate to client needs
• Act as a client escalation point to drive resolution in a timely, proactive manner by involving the appropriate teams
• Identify risks to the client achieving their business goals and work with the appropriate Atmosera teams to mitigate risks
• Supervise customer health by monitoring and understanding Atmosera’s solutions and by stewarding client happiness
• Act as a client advocate, driving cross-functional teams across our solution platform including Architecture, Professional Services, Sales, Finance, and Client Support
• Act as a technical expert and evangelist to train and upskill the technical aptitude of their cross functional teammates within Azure
• Being the technical advisory resource to our client portfolio about Azure spend, optimizations
• Provide clients with environmental intelligence and documentation utilizing Azure Dashboards and workbooks

Technical Client Success Manager

Platform Engineer

• Architect and implement enterprise-grade platform solutions leveraging Azure and GitHub Enterprise.
• Drive automation and Infrastructure as Code (IaC) practices using tools like Terraform, Bicep, or ARM templates.
• Design and maintain CI/CD pipelines using GitHub Actions and Azure DevOps.
• Establish best practices for GitHub or Azure DevOps administration, governance, and security (including GitHub Advanced Security).
• Collaborate with cross-functional teams to enable developer productivity and platform reliability.
• Guide clients on golden path exercises to modern platform practices.
• Work internally to upskill other practices on the technical benefits of platform engineering.

Principal Platform Engineer – Azure, GitHub

Cloud Engineer

• Plan and execute Azure tenant-to-tenant migrations, including subscriptions and resources.
• Perform pre-migration audits of IAM, RBAC, Entra ID configurations, and networking settings.
• Develop migration strategies for workloads, including test, non-production, and production environments.
• Utilize Azure Resource Mover and other migration tools to ensure seamless transitions.
• Recreate and configure landing zones, DNS zones, and security groups in target environments.
• Coordinate mailbox, SharePoint, and OneDrive migrations across tenants.
• Collaborate with cross-functional teams to ensure compliance and minimize downtime.

Cloud Engineer, Migration Specialist

• Design and architect secure, scalable Azure solutions for enterprise environments.
• Ensure compliance and operational excellence.
• Collaborate with stakeholders to translate business requirements into technical solutions.
• Provide guidance on best practices for Azure resource organization and governance.
• Support migration strategies and performance optimization.

Cloud Engineer – Azure Architecture

DevOps Engineer

• Migrate source code repositories from: GitHub Enterprise Server, BitBucket, or GitLab to GitHub Enterprise Cloud.
• Interface with client engineers and leadership to gather requirements and provide updates.
• Build and document a migration path, including tooling and automation.
• Collaborate with project management to plan and execute migration waves.
• Analyze existing GitHub Enterprise Server configurations and repository metadata to ensure accurate migration.
• Troubleshoot issues related to file sizes, compatibility, network connectivity, or permissions during migration.
• Build and maintain scripts to support acceleration of migration activities, interfacing with required API from the source control management systems.
• Build GitHub Actions workflows to support migration efforts.

DevOps Engineer – GitHub Migration Projects

• Convert Azure Blueprints into Terraform modules for reusable infrastructure.
• Build and manage Azure DevOps pipelines for automated deployments.
• Implement infrastructure as code practices for consistent, repeatable environments.
• Collaborate with cloud architects to ensure automation aligns with design principles.
• Troubleshoot deployment issues and optimize pipeline performance.

DevOps Engineer, IaC & Automation

Solutions Engineer

• Provide thought leadership to our clients
• Help design, scope and sell projects
• Collaborate with delivery teams to fulfill the vision you've shaped
• Model and initiate projects that help clients review existing applications
• Collaborate with clients and subject matter experts to define requirements
• Validate and align requirements into high-level architectural design
• Help digest new Azure features to help clients and team stay ahead

Cloud Solution Architect

Account Executive

• Negotiate, close and win new business and existing customer extensions through excellent sales execution.
• Design and implement regional & industry-based market strategies for Atmosera’s solution offerings.
• Identify and develop relationships with key corporate C-level and Senior Leadership representatives through prospecting, Microsoft Seller engagement and Microsoft Programs.
• Develop and maintain strong, trusted and mutually beneficial relationships with Microsoft Field Representation, and the wider Microsoft community.
• Learn and understand business and technical requirements of clients to sell effective solutions that drive business value and a clear customer ROI.
• Manage all phases of the sales cycle, including lead identification and qualification, scope construction, proposal development and client presentations.
• Build and maintain a strong sales pipeline and forecast accuracy through discovery calls and joint meetings with Microsoft Sellers.
• Drive client awareness across all three service lines focusing on a balanced business approach across the client's Azure solutions.
• Holistically understand an account’s current technology platform and help shape plans to move to cloud-based solutions.

Senior Client Executive

• Negotiate, close and win new business and existing customer extensions through excellent sales execution
• Design and implement regional & industry-based market strategies for Atmosera’s solution offerings
• Identify and develop relationships with key corporate C-level and Senior Leadership representatives through prospecting, Microsoft Seller engagement and Microsoft Programs
• Develop and maintain strong, trusted and mutually beneficial relationships with Microsoft Field Representation, and the wider Microsoft community
• Learn and understand business and technical requirements of clients to sell effective solutions that drive business value and a clear customer ROI
• Be the quarterback; Manage all phases of the sales cycle, including lead identification and qualification, scope construction, proposal development and client presentations
• Build and maintain a strong sales pipeline and forecast accuracy through discovery calls and joint meetings with Microsoft Sellers
• Drive client awareness across all three service lines focusing on a balanced business approach across the clients Azure solutions
• Holistically understand an account’s current technology platform and help shape plans to move to cloud-based solutions. Become the trusted cloud advisor for your assigned portfolio of accounts and region.
• Successful positioning to Microsoft Sellers around Atmosera’s solutions; focused on Application Innovation, Advanced Data Services and AI, DevOps, Security & Cloud Architecture.

Client Executive

AI Engineer

• Atmosera empowers businesses with Applications, Data & AI, DevOps, Security, and Microsoft Azure expertise.
• Develop a next-generation AI-powered Electronic Health Record (EHR) MVP for senior and assisted living facilities.
• Design and deliver data pipelines, OCR/document ingestion, medallion data architecture, and Azure SQL storage.
• Implement Azure AI Search, integrate LLMs with RAG, and build initial predictive analytics and a compliance AI agent.
• Ensure AI components are secure, HIPAA-compliant, and cost-optimized.
• Work embedded in an agile co-development team and collaborate with solution architects, backend/frontend developers, DevOps, and client stakeholders.
• Document pipelines and AI integrations; support UAT, model tuning, and validation of extracted data.

Senior Data and AI Engineer

Product Designer

• Atmosera empowers businesses to redefine what's possible with modern technology and human expertise.
• Experience across Applications, Data & AI, DevOps, Security, and Microsoft Azure to accelerate innovation, enhance security, and optimize operational agility.
• Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.
• Developing an AI-powered Electronic Health Record (EHR) platform for senior and assisted living facilities.
• Platform built on Microsoft Azure and integrates OpenAI services to streamline clinical workflows, automate documentation, and enhance care delivery.
• MVP is being co-developed with a cloud consultancy using modern, scalable technologies.
• Role Overview: As a UX Designer, you’ll lead the design of intuitive, accessible, and engaging user experiences across web and tablet interfaces. You’ll collaborate with product owners, engineers, and healthcare experts to ensure the platform meets real-world needs and delivers a seamless experience.