Atmis Gestão

Mid-level Systems Support Analyst – Dynamics 365

Atmis Gestão

full-time

Posted on:

Location Type: Hybrid

Location: São José dos Campos • Brasil

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Job Level

Junior

About the role

  • Solution Development: Assist in creating and customizing applications in Power Apps to meet business requirements, especially in CRM and Finance & Operations (F&O) areas.
  • Process Automation: Create and maintain workflows in Power Automate (flows) to automate repetitive tasks and integrate data across different systems (including Dynamics 365, SharePoint and others).
  • Technical Support: Provide first- and second-level support to users for implemented Power Platform and Dynamics 365 solutions.
  • Requirements Analysis: Collaborate with senior analysts and business users to understand and document requirements for new features and improvements.
  • Documentation: Keep technical and user documentation up to date for developed solutions.
  • Training: Support the preparation of training materials and sessions for end users.

Requirements

  • Minimum Experience: At least 6 months of experience (or relevant academic/personal projects) developing on the Microsoft Power Platform.
  • Power Apps Knowledge: Ability to build applications.
  • Power Automate Knowledge: Ability to create workflows (flows) to automate business processes.
  • CRM Basics: Basic understanding of CRM processes (Sales, Customer Service) and/or experience with Dynamics 365 Sales/Customer Service.
  • F&O Basics: Basic understanding of Finance and/or Operations processes (Accounting, Purchasing, Sales, Inventory) and/or experience with Dynamics 365 Finance and Operations.
  • Education: Bachelor’s degree completed or in progress in Information Systems, Computer Science, Engineering, or related fields.
  • Dataverse knowledge.
  • Experience with Power BI for basic reporting.
Benefits
  • 🏥 Health Insurance – Sul América.
  • 🦷 Dental Insurance – Sul América.
  • ✅ Individual Life Insurance, at no cost to the employee.
  • 🚑 Ambulance emergency service (Emercor) at the São José dos Campos office.
  • 🏦 Private pension plan with special conditions.
  • 🍽 Meal or food allowance via Caju Card, including during vacation.
  • 💳 Alelo Multibenefits Card worth R$ 300.00.
  • 🚎 Transportation voucher, as required.
  • 🏦 Credit union for financial support.
  • 🏦 Partnership with Banco Itaú with fee waivers.
  • 🎉 Day off on your birthday + special R$ 50.00 voucher on the Caju Card.
  • ⏳ Flexible working hours, with up to 2 hours adjustment to your schedule.
  • 🅿 Free on-site parking.
  • 🌱 Healthy, people-centered work environment that fosters innovation and authenticity.
  • 📖 Support for courses and language learning, with up to 2 hours per week for study.
  • 📈 Career development plan with growth opportunities.
  • 🎓 Partnerships with institutions for courses and training.
  • 👥 Employee referral program to help you bring talent to the team.
  • 🌟 Work with us and be part of a team that invests in your growth and well-being!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Power AppsPower AutomateDynamics 365DataversePower BICRM processesFinance processesOperations processesWorkflow automationApplication development
Soft Skills
Requirements analysisDocumentationCollaborationTraining supportUser support