FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Digital Support Agent, Ukrainian
Atlean WorldDigital Support Agent serving customers for Atlean World’s multilingual HR recruitment business. Handling phone, chat, and email support in Ukrainian and English while resolving issues and updating customer records.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills in both Ukrainian and English, with a focus on problem-solving and creating positive customer experiences. Proficient in multitasking and using computer systems to log customer interactions while adhering to brand guidelines.
Highest-signal resume keywords
Fluent In UkrainianB2+ English LevelStrong Communication SkillsProblem-Solving MindsetCustomer Interaction Logging
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Active ListeningEmpathyPatiencePositive Attitude
Tools & Technologies
Computer SystemsMultitasking Tools
Certifications & Qualifications
High School Diploma Or Equivalent
Industry Keywords
Customer ServiceBrand GuidelinesQuality Standards
About the role
Key responsibilities & impact- Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude
- Solve problems and create positive experiences for every customer
- Follow the brand's guidelines and quality standards on every interaction
- Log and update customer interactions in the relevant systems
- Work closely with the team to improve the service provided
Requirements
What you’ll need- Fluent in Ukrainian
- Good English
- B2+ English level
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy and positive attitude
- Availability to work in shifts
- High school diploma or equivalent
Benefits
Comp & perks- Work for one of the world's largest customer experience companies
- Access to an internal career-development program that fast-tracks you toward leadership roles
- Free comprehensive training with certification
- Private health insurance after training
- Renewable fixed-term contract
- Regular team activities: football tournaments, surf lessons, cultural events
- Football tournaments, beach barbecues, surf lessons, and cultural events