Agente di supporto tecnico, Italiano
Atlean World
full-time
Posted on:
Location Type: Office
Location: Lisbon • 🇵🇹 Portugal
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Receive specialist training for the product/service
- Assist customers using troubleshooting skills
- Become a product expert
- Provide support via email, chat, and phone calls
- Specialize in a specific brand
- Use positive energy when interacting with customers
Requirements
- Fluent in Italian
- Good English
- Curious about the latest tech
- Customer service experience is a bonus
- Strong communication skills
- Empathy
Benefits
- Joyful Lisbon
- Skyrock Growth with a 12-month renewable contract
- Meal vouchers
- 2 extra salaries
- Private health insurance after 6 months
- Relocation package: covered flight expenses
- Relocation package: airport pick-up and settling assistance
- Relocation package: accommodation provided in shared apartments
- Complimentary Portuguese lessons
- Free sports activities
- Social events: football tournaments, beach barbecues, surf lessons, cultural events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsempathy