Internal Support Engineer

Atlas Technica

Internal Support Engineer responsible for managing technology platforms and supporting employee needs in investment firm. Collaborating with teams to improve efficiency and provide tech solutions.

Posted 5/22/2026full-timeRemote • 🇵🇪 PeruMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Work with the Internal Support Manager to develop and execute the Internal support Team vision
Work with internal staff on support solutions
Research and develop service related processes and solutions
Create documentation for support best practices
Automate existing processes
Research and deploy new systems and tools to improve efficiency and scalability
Manage the systems used by staff to perform their duties
Proactively work cross-functionally to build relationships and rapport amongst highly technical and non-technical co-workers
Identify potential obstacles and suggest operational and security improvements
Participate in organizational initiatives to improve functions, processes, and technology for Atlas Technica and clients

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant experience
Highly organized with excellent communication skills
Goal-oriented individual
Proven ability to solve problems creatively
Ability to multitask in a fast-paced environment
Excellent analytical skills
Experience working with Microsoft technologies and infrastructure
Excellent communication skills

Benefits

Comp & perks

Competitive salary
Comprehensive benefits
Great perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process automationservice process developmentdocumentation creationsystems managementproblem-solvinganalytical skills

Soft Skills

organizational skillscommunication skillsgoal-orientedcreativitymultitaskingrelationship buildingcross-functional collaboration

Certifications

Bachelor’s degree