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Atlas Technica

Senior Systems Engineer

Atlas Technica

IT Support role mentoring Junior and Systems Engineers in a hybrid environment at Atlas Technica, focusing on IT management and user support.

Posted 5/20/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $90,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies
AzureCitrixDNSFirewallsSwitchingTCP/IPVMware

About the role

Key responsibilities & impact
  • Mentor a team of Junior and Systems Engineers
  • Perform IT Support services to users onsite
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements

What you’ll need
  • 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Ability to balance projects, support tickets, and R&D initiatives
  • Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Familiarity with Citrix XenApp
  • Support of Sophos or similar product for endpoint threat management
  • Understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Exposure to/ability to support workloads in Azure
  • Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs
  • Experience working in an MSP environment
  • Ability to complete all physical requirements of the job, including lifting up to 50 lbs; standing/sitting for extended periods; climbing stairs; etc.

Benefits

Comp & perks
  • Competitive salary
  • Comprehensive benefits
  • Great perks
  • Professional and career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
IT SupportDesktop SupportSystems EngineeringSystems AdministrationMicrosoft WindowsMicrosoft OfficeMicrosoft 365Active DirectoryNetworkingVirtualization
Soft Skills
MentoringCommunicationProject ManagementTime Management