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Client Technology Manager
Atlas TechnicaClient Technology Manager responsible for client technology platform and team management at Atlas Technica. Focused on IT management, user support, and cybersecurity for hedge funds and investment firms.
Tech Stack
Tools & technologiesAzureCloudDNSFirewallsSwitchingTCP/IPVMware
About the role
Key responsibilities & impact- Develop client technology road map and vision
- Serve as a main point of contact and act as an escalation point to engineers
- Manage the overall relationship with customers and own all technical projects
- Provide overall oversight, guidance, recommend solutions and consultative services to clients
- Identify potential obstacles and suggest operational and security improvements
- Manage and coach engineers through knowledge sharing, root cause analysis, and implementing best practices in day to day activities
- Mentor, train, and encourage employee engagement to increase productivity and better well-being
- Manage approval of employee wellness time-off requests and PTO
- Execute on the overall Atlas Technica support strategy, and drive team and individual performance through metrics, reporting, and client feedback
- Support the team’s initiatives for structured career growth and development in line with company vision
- Participate in organizational initiatives to improve functions, process, and technology for Atlas Technica and clients
- Lead and assist in wide variety of managerial, technical, and operational tasks at all levels of the organization.
Requirements
What you’ll need- Strong experience with Microsoft 365 stack Exchange Online, SharePoint Online, Intune, Azure AD
- Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Support of Sophos or similar product for endpoint threat management
- Understanding of virtualization platforms such as VMware or Hyper-V
- Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
- Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs
- Understanding of public cloud platforms, specifically Azure
- The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Benefits
Comp & perks- Competitive salary
- Comprehensive benefits
- Professional and career development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365Exchange OnlineSharePoint OnlineIntuneAzure ADMicrosoft Windows ServerActive DirectoryGroup PolicySophosVMware
Soft Skills
client relationship managementcoachingmentoringemployee engagementperformance managementconsultative servicesproblem-solvingknowledge sharingteam leadershiporganizational improvement