Senior Systems Engineer – East Coast
Atlas Technica
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AzureDNSFirewallsSwitchingTCP/IP
About the role
- Mentor a team of Junior and Systems Engineers
- Perform IT Support services to users onsite
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures
Requirements
- 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills
- Ability to balance projects, support tickets, and R&D initiatives
- Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Exposure to/ability to support workloads in Azure
- Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
- Experience working in an MSP environment
Benefits
- Competitive salary
- Comprehensive benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT SupportDesktop SupportSystems EngineeringSystems AdministrationMicrosoft WindowsMicrosoft OfficeMicrosoft 365Microsoft Windows ServerActive DirectoryNetworking
Soft skills
MentoringCommunicationProject ManagementTime Management