Atlas Technica

Senior Systems Engineer – West Coast Hours

Atlas Technica

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AzureCitrixDNSFirewallsSwitchingTCP/IPVMware

About the role

  • Mentor a team of Junior and Systems Engineers
  • Perform IT Support services to users onsite
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements

  • 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Ability to balance projects, support tickets, and R&D initiatives
  • Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
  • Good if you are familiar with Citrix XenApp
  • Support of Sophos or similar product for endpoint threat management
  • Understanding of virtualization platforms such as VMware or Hyper-V
  • Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Exposure to/ability to support workloads in Azure
  • Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs
  • Experience working in an MSP environment
  • The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
Benefits
  • competitive salary
  • comprehensive benefits
  • great perks to our global Team
  • professional and career development for our Team Members

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT SupportDesktop SupportSystems EngineeringSystems AdministrationMicrosoft WindowsMicrosoft OfficeMicrosoft 365Active DirectoryGroup PolicyNetworking
Soft skills
verbal communicationwritten communicationproject managementtime management