atlantis dx

Customer Success Manager

• Design and technical implementation of CRM and customer service solutions based on SugarCRM and Zendesk
• Customization of web-based SugarCRM and Zendesk solutions according to client requirements
• Development of bespoke extensions and customizations using PHP and JavaScript
• Integration and connection of third-party systems via REST
• Participation in client workshops to gather and analyze requirements
• Implementation through to go-live in coordination with our team and clients
• Post-launch client support and ongoing development

Web Developer, CRM, CX