Senior Manager, Fraud Strategy and Trend Analytics

Atlantic Union Bank

Senior Manager accountable for developing fraud risk strategies at Atlantic Union Bank. Collaborating with multiple teams to execute and optimize fraud processes for better customer experience.

Posted 5/21/2026full-timeGlen Allen • Virginia • 🇺🇸 United StatesSenior💰 $135,161 - $225,795 per yearWebsite

About the role

Key responsibilities & impact

The Senior Manager, Fraud Strategy & Trend Analytics is accountable for designing, executing, and continuously improving the Bank’s enterprise fraud risk strategies across all channels and products.
Leads the development of data‑driven fraud processes, strategies, and controls that reduce fraud losses while protecting customer experience and supporting business growth.
Partners closely with Fraud Operations, Technology, Product, Model Risk, and vendor partners to evaluate and deploy fraud tools, monitor performance, and optimize end‑to‑end defenses.
Provides leadership coverage, decision support, and execution strength across prevention, detection, and analytics initiatives, including during complex or ambiguous risk scenarios.
Owns the strategic development and execution of originations fraud strategy for first‑ and third‑party fraud; define product vision, business cases, and measurable outcomes.
Monitors fraud trends and typologies; translates insights into strategies, policies, rules, segments, and controls that balance protection with customer experience.
Conducts market/threat analysis and aligns strategy with risk appetite, regulatory expectations, and enterprise objectives.
Leads ongoing trend analysis and root‑cause assessment to identify drivers of fraud; proposes and tests solutions in an agile, test‑and‑learn environment.
Establishes scorecards and KPIs (e.g., loss rate, detection rate, false positives, approval/friction metrics); communicates performance and recommendations to senior audiences.
Assesses new tools and optimizes existing processes; collaborates with Model Risk and Technology to design, implement, and refine fraud models, rules, and decision flows.
Oversees control monitoring, challenger testing, and refinement cycles to ensure resilience against emerging schemes and channel‑specific risks.
Builds strong partnerships with Fraud Operations, IT, Information Security, Product, Legal, Compliance, and Customer Experience to deliver end‑to‑end solutions.
Manages vendor relationships and integration roadmaps; aligns SLAs, pricing, and capabilities to risk coverage and ROI.
Provides performance tracking, reporting, and executive‑level presentations on strategy effectiveness, customer impact, and ROI.
Supports audits, regulatory requests, documentation, and control reviews; ensures policy/standard adherence.
Acts as a strategic extension of the Director of Fraud; represents leadership in meetings and forums; manages competing priorities and escalations.
Leads and develops fraud analysts and investigators; mentors, sets expectations, and elevates analytical rigor and execution.
Balances fraud mitigation with customer journey needs; designs step‑ups and experiences that preserve conversion while reducing risk.
Drives process re‑engineering, information management, and technical implementation to streamline operations and outcomes.
Plays a key role in bank migrations, system conversions, and M&A activities; supports fraud risk assessments and integration planning.

Requirements

What you’ll need

Bachelor’s degree in Operations Management, Mathematics, Statistics, Economics, or related business discipline; or equivalent combination of education and applied experience.
10+ years of fraud risk strategy experience (financial services preferred).
Advanced Microsoft Excel and PowerPoint skills.
Strong problem‑solving and analytical skills; proven ability to design, implement, and monitor fraud strategies and controls.
Excellent communication, influencing, and cross‑functional partnering skills; ability to make decisions under pressure and manage escalations.
Previous management of tenured Fraud Analysts (preferred).
Experience with the project management lifecycle using Agile (preferred).
Master’s degree in a quantitative or business discipline (preferred).
Experience supporting audits, regulatory expectations, or enterprise risk initiatives (preferred).
Exposure to bank conversions, system migrations, and M&A activities (preferred).

Benefits

Comp & perks

General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

fraud risk strategydata analysisfraud processesfraud controlsKPI developmentagile methodologyroot-cause assessmentperformance trackingproject managementstatistical analysis

Soft Skills

problem-solvinganalytical skillscommunicationinfluencingcross-functional partneringdecision-making under pressurementoringleadershipstrategic thinkingadaptability