Loan Operations Associate III – Reconciliations

Atlantic Union Bank

. This position requires an advanced understanding of loan products and in-depth loan industry experience.

Posted 5/9/2026full-timeRichmond • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $57,862 - $86,672 per yearWebsite

About the role

Key responsibilities & impact

This position requires an advanced understanding of loan products and in-depth loan industry experience.
The Loan Operations Associate III supports our customers’ loan servicing needs and contributes to the development and improvement of all processes.
The incumbent directly faces internal and external customers and prioritizes delivery of excellent experience.
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames.
Supports other teammates within the team.
Ensures excellent service is provided to internal partners and customers.
Identifies and resolves issues within assigned function.
Provides high degree of professionalism and confidentiality in handling and having access to sensitive information.
Provides recommendations on areas of opportunities.
Participate in the production year-end regulatory tax reporting and corrective reporting.

Requirements

What you’ll need

High School diploma or equivalent required.
Minimum 3 years loan servicing experience or 5 years of operations or related experience
Banking, accounting or finance experience required
Advanced experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines
Able to handle and prioritize multiple assignments
Experience with loan operations processes
Familiar with complex loan documents and concepts.

Benefits

Comp & perks

General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan servicingoperations experiencebankingaccountingfinanceMS Office Suiteloan operations processescomplex loan documentsregulatory tax reportingcorrective reporting

Soft Skills

customer serviceoral communicationwritten communicationattention to detailflexibilityadaptabilitytask prioritizationdeadline managementprofessionalismconfidentiality

Certifications

High School diploma or equivalent