Salesforce Platform Solutions Engineer II
Atlantic Union Bank
full-time
Posted on:
Location Type: Remote
Location: Maryland • North Carolina • United States
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Salary
💰 $90,179 - $150,557 per year
About the role
- Serve as the primary systems manager for the Customer Relationship Management platform and corresponding applications.
- Handle needs assessments and cost/benefit analysis to align the technology of the company with their business strategies.
- Receive business needs from internal stakeholders and solicit product and enhancement requirements from end users.
- Convert requests from both into workable solutions optimizing business and end user value.
- Responsible for overall system design documentation and assisting in successful rollout of new features and enhancements.
- Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, enhancements and upgrades.
- Work with vendors to ensure the system solution satisfies the business requirements.
- Meet decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
- Act as technical focal point for the business in presentations of new system/application to Application and Architecture Review Board.
- Lead design sessions in prototyping new systems or functionalities for business process enhancement.
Requirements
- College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience
- Minimum of 10+ years related work experience.
- Strong IT background with an understanding of banking operations, products, processes and procedures.
- Excellent analytical and creative problem-solving skills.
- Excellent written and oral communication skills.
- Ability to conduct research into systems issues and products as required.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills.
- Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis.
- Experience working in a team-oriented, collaborative and customer-centric environment.
- Familiarity with corporate security policies and managing user access/profiles.
Benefits
- General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer Relationship Managementsystems designcost/benefit analysisbusiness requirements analysistechnical requirements translationsystem enhancementsprototypingworkflow analysisbanking operationsengineering/re-engineering
Soft Skills
analytical skillsproblem-solvingwritten communicationoral communicationresearch skillscritical thinkingself-motivationtask prioritizationcollaborationcustomer-centric approach
Certifications
college diplomauniversity degree