FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Help Desk Specialist
Atlantic Union Bank. Provide first level support to end-users on hardware, software and network related problems .
Posted 3/31/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $41,208 - $61,771 per yearWebsite
About the role
Key responsibilities & impact- Provide first level support to end-users on hardware, software and network related problems
- Diagnose and resolve information technology hardware and software issues
- Capturing and documenting the details of an issue and troubleshooting steps taken
- Work with IT teammates to research and document problem resolutions
- Maintain hardware/software inventory
Requirements
What you’ll need- High school diploma or equivalent
- Some computer training certification program
- Two plus years of experience and/or training; or equivalent combination of education and experience
- Strong working knowledge of Microsoft Operating Systems and Office productivity products
- Ability to communicate and interact successfully with a diverse community
Benefits
Comp & perks- Eligible to participate in incentive compensation plan or discretionary profit sharing bonus program
- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
hardware supportsoftware supportnetwork troubleshootingdiagnosing IT issuesdocumenting troubleshooting stepsproblem resolutioninventory management
Soft Skills
communicationinterpersonal skillsteam collaborationcustomer service
Certifications
computer training certification