Atlantic Union Bank

Platform Solutions Engineer II

Atlantic Union Bank

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Virginia • United States

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Salary

💰 $90,179 - $150,557 per year

Job Level

SeniorLead

About the role

  • Serve as the primary systems manager for the Kadince platform and corresponding applications.
  • Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies.
  • Receive business needs from internal stakeholders and solicit product and enhancement requirements from end users.
  • Convert requests into workable solutions that optimize business and end user value.
  • Responsible for overall system design documentation and assisting in successful rollout of new features and enhancements.
  • Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades.
  • Work with vendors to ensure the system solution satisfies the business requirements.
  • Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals.
  • Act as technical focal point for the business in the presentation of the new system/application to Atlantic Union’s Application and Architecture Review Board.
  • Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow; develop diagrams and flowcharts of system view – Technical maps.
  • Develop and maintain design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems.
  • Provide systems analysis expertise focusing on gap identification.
  • Improve systems and operational workflows by studying current practices and designing modifications/enhancements.
  • Help identify control points in new systems designs and workflows and work with customers to ensure the working environments are properly controlled.
  • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  • Provide ongoing support structure is in place, and the Roles and Responsibilities are documented before an application or system is approved for production readiness.
  • Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process.
  • Represent production changes to the Change Control Board complying with the requirements of this process.
  • Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support.

Requirements

  • College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience
  • Minimum of 10+ years related work experience.
  • Strong IT background with an understanding of banking operations, products, processes and procedures
  • Excellent analytical and creative problem-solving skills.
  • Excellent written and oral communication skills.
  • Ability to conduct research into systems issues and products as required.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis.
  • Experience working in a team-oriented, collaborative and customer-centric environment.
  • Familiarity with corporate security policies and managing user access/profiles.
Benefits
  • General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
systems analysiscost/benefit analysissystem design documentationdata flow diagramsworkflowstroubleshootingunit testinggap identificationworkflow analysisprototyping
Soft Skills
analytical skillsproblem-solving skillscommunication skillscritical thinkingself-motivatedteam-orientedcollaborativecustomer-centricability to prioritizeability to execute tasks
Certifications
college diplomauniversity degree in business administrationcomputer scienceengineeringmanagement information systems