Assistant Community Manager
Atlantic Housing Foundation, Inc.
full-time
Posted on:
Location Type: Office
Location: San Antonio • Texas • United States
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About the role
- Assists the Community Manager in effectively managing the assigned property.
- Assumes all responsibilities associated with accomplishing property objectives in the Community Manager's absence.
- Responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits.
- Conducts all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and laws pertaining to apartments.
- Verifies that all monies received correspond with lease.
- Issues appropriate notice when necessary (e.g., late payments, eviction notices).
- Maintains positive resident relations attitude.
- Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff.
- Performs all aspects of Leasing Associate’s Job Description such as greeting prospective clients and outside marketing as needed.
- Contacts each Notice-to Vacate and attempts to convert them to a renewal.
- Maintains awareness of local market conditions and trends.
- Contributes ideas to manager for marketing community and improving resident satisfaction.
- Updates the on-site accounting system for all property activity including but not limited to leases, notices, move-ins, move-outs, traffic, and demographics.
- Proofreads all lease paperwork and processes move-ins and move-outs.
- Processes security deposit move-out reports.
- Accepts service requests from residents and routes to maintenance for prompt processing.
- Conducts service follow-up with resident upon completion of work.
Requirements
- 2 years of LIHTC, HUD and Section 8 experience (required)
- 1-year experience in property management (required)
- 1-year experience with Yardi or Yardi Voyager (preferred)
- High School diploma or equivalent (preferred)
- Computer Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)
- Must be able to work in a fast-paced and customer service-oriented environment.
- Performs duties under pressure and meets deadlines in a timely manner.
- Works as part of a team and completes assignments independently.
- Takes instructions from supervisors.
- Exercises problem-solving skills.
- Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.
Benefits
- Must learn and comply with all company safety rules.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property managementreportinglease processingservice request managementcustomer serviceproblem-solvingmarket awarenessYardiMicrosoft Office SuiteLIHTC
Soft Skills
teamworkindependencecommunicationinterpersonal skillstime managementadaptabilityprofessionalismpositive attitudecustomer relationspressure management
Certifications
High School diplomaLIHTC certification