Atlan Stormwater

Solutions Engineer

• At Atlan, the customer Journey is broken into three parts - Onboarding, Adoption and Innovation. The Customer Solution Architects (CSA) are integral in helping our customers through all three phases of their journey.
• The CSA team works closely with the Customer Success Manager as well as Customer teams of Data Architects, Data Engineers and Data Platform owners to onboard customers onto Atlan, drive Atlan adoption through Value Streams and use the power of Active Metadata to automate and innovate.
• During the Onboarding phase, the CSA team focuses on Integrating Atlan into the customer tech stack. Integrations include Snowflake, Redshift, Databricks, Bigquery, DBT, Tableau, Looker and many more.During the Adoption phase, the CSA team focuses on driving Value Stream adoption for use cases such as Data Discovery, Data Governance, Metric Management, Embedded collaboration and more.
• During the Innovation phase, the CSA team drives significant customer value by using Active Metadata to power automation and Innovation in the form of use cases such as Auto PII detection, Active metadata management, dynamic data pipeline management and more.
• The CSA team is also the bridge between the Customer Experience Group and Product and Engineering, working closely to ensure customer feedback is communicated to product, and guiding the future growth of Atlan.
• As part of the the CSA team, you will build expertise in tools in the Modern Data Stack and be the trusted advisor to help and guide Customer stakeholders.
• As part of the CSA team, you will partner closely with Sales, Product, Engineering and Marketing to build thought leadership and expertise in Active Metadata category!

Customer Solutions Architect

Implementation Specialist

• Lead complex implementation projects that transform how organizations handle and process their data at scale.
• Partner closely with Product and Engineering organizations to grow the Atlan Platform and connector ecosystem.
• Partner with customers as the key point of contact to ensure successful technical project delivery.
• Transform technical requirements into practical, efficient solutions that exceed customer expectations.
• Work with Fortune 500 customers to integrate their complex data estates to maximize their value with Atlan.
• Guide customers through complex implementations, providing thought leadership on data engineering best practices and optimization.
• Create seamless connections between various data systems, ensuring smooth data flow and system compatibility.
• Plan and execute implementation roadmaps while managing technical risks and dependencies.

Implementation Engineer

Customer Success Manager

• Manage a focused portfolio of 5–8 of Atlan’s largest customers, guiding them from adoption to measurable ROI & expansion.
• Advise executive stakeholders across Data Governance, Analytics, Engineering, and functional teams to align Atlan’s adoption with outcomes that drive revenue, efficiency, and risk reduction.
• Champion Active Metadata and AI-native governance across the modern data ecosystem, helping world-class data teams collaborate with confidence.
• Partner with Product, Engineering, and GTM to translate customer insights into platform innovation.
• Build consultative partnerships to define and deliver each customer’s data & AI strategy using Atlan.
• Establish credibility with senior stakeholders (CDO, CIO, VP of Data) and drive alignment on strategic initiatives.
• Ensure high engagement and measurable business impact across technical and business teams.
• Guide customers through the process and cultural shifts needed for modern data governance and metadata management at scale.
• Represent customer perspectives internally, helping shape Atlan’s roadmap and go-to-market approach.

Principal Customer Success Manager

Marketing Operations

• Own and optimize our marketing technology stack (HubSpot, Salesforce, Demandbase, and related tools) to ensure seamless integration and accurate data flow.
• Partner with GTM Systems and RevOps to improve workflows between marketing and sales.
• Build and maintain dashboards that track pipeline generation, campaign ROI, and funnel health.
• Analyze campaign performance and share actionable insights to guide investment and strategy.
• Partner with the broader GTM team to design, operationalize, and scale Atlan’s Account-Based Experience (ABX) motion, driving alignment across Marketing, Sales, and Customer Success.
• Leverage fit, intent, and engagement data to identify target accounts and orchestrate personalized, multi-channel campaigns.
• Enable measurement of ABX performance across the funnel, connecting marketing activity to pipeline and revenue outcomes.
• Streamline lead scoring, routing, and nurturing to maximize conversion and sales handoff efficiency.
• Develop scalable campaign processes, documentation, and SLAs that create consistency across the team.
• Support execution across email marketing, webinars, paid media, and ABM/ABX initiatives.
• Coordinate tracking, tagging, and reporting to ensure end-to-end visibility and attribution accuracy.
• Partner with Marketing, Sales, Finance, and RevOps to align measurement frameworks and ensure data integrity.
• Act as the connective tissue between creative campaign execution and business outcomes.

Marketing Operations Manager

Product Analyst

• Partner directly with enterprise customers to improve the accuracy of AI-powered data interactions in their environments.
• Lead and facilitate technical workshops to uncover sources of error or inconsistency in data agent responses.
• Analyze, debug, and optimize integrations with modern data stacks (Snowflake, BigQuery, Databricks, etc.) to ensure high-quality, contextually accurate results.
• Translate customer insights into scalable solutions and internal improvements to Atlan’s AI and data infrastructure.
• Collaborate with product and engineering teams to design experiments, test accuracy improvements, and contribute to Atlan’s broader AI data intelligence roadmap.
• Develop playbooks and tools to make accuracy improvement repeatable and measurable across customers.
• Mentor junior engineers or data specialists as the team grows in scope and complexity.

Senior Product Analyst – Forward Deployed Engineer

Full-stack Engineer

• Build metadata extraction apps for a wide range of databases, SaaS tools, and data systems using Atlan’s App Framework.
• Work with product managers to refine requirements and define what metadata should be extracted and how it’s modeled.
• Explore and connect to sources via APIs, SDKs, and database connectors.
• Write clean, maintainable Python code, leveraging framework abstractions for publishing, lineage computation, and state diffing.
• Test and validate extraction logic using sandboxes and mock environments.
• Contribute to a culture of observability, logging, and structured debugging to ensure metadata flows are reliable.
• Collaborate with the App Framework team to suggest improvements, spot abstraction gaps, and shape the developer experience.

Senior Software Engineer

Business Development Rep

• Identify the strategic accounts with the highest potential — and figure out *how* to break in**
• Execute ABX campaigns using every tool at your disposal: LinkedIn, cold email, enrichment, video, phone, direct mail, referrals — whatever works**
• Get creative: craft cold outreach that doesn’t feel cold**
• Multi-thread intelligently — know when to go wide, and when to go deep**
• Stay close to the AEs and marketing team to ensure your work is aligned to pipeline and account plans**
• Track what’s working, what’s not, and help us refine the playbook as we go**

Enterprise Business Development Representative

• Guide Fortune 500 companies and innovative startups to data-driven success
• Influence the evolution of Atlan's solutions with your insights and expertise
• Build strong connections with CDOs, CIOs, data analysts, and other stakeholders
• Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support

Customer Success Manager – DACH

Manager

• Design and maintain compensation and benefits systems that support our ability to attract, retain, and motivate top talent globally
• Serve as the internal point of contact for compensation, equity, and benefits programs, including company-wide variable compensation and commission plans
• Maintain and evolve compensation bands by region, level, and function
• Lead execution of global compensation cycles, including tooling, reviews, and communications
• Partner with Talent Acquisition on offer structuring, leveling, and candidate comms
• Manage equity guidelines, exception handling, and approvals in partnership with Legal and Finance
• Support benefits consistency and simplification across India, UK, and EOR partners
• Collaborate with cross-functional stakeholders to ensure compliance and documentation integrity
• Identify, scope, and implement improvements to core rewards systems and workflows

Manager, Global Compensation – Benefits

• You’ll work directly with the BU leader to assess and gather requirements across the company, building agentic systems and experiences that democratize and empower leaders within Apps to make informed decisions.
• Analyze & Synthesize Data
• Build and maintain dashboards and reports that cut across sales performance, product adoption, engineering efficiency, and customer solution usage.
• Conduct deep dives into product, connector, and app usage to highlight trends, opportunities, and gaps.
• Translate complex data into clear, actionable insights for leadership.
• Enable Decision-Making
• Partner with business leaders to diagnose problems, uncover opportunities, and recommend solutions backed by data.
• Deliver timely analyses to support GTM planning, product strategy, and engineering prioritization.
• Gather requirements across cross-functional stakeholders and develop scalable, repeatable business processes that ensure our upstream data is capable of delivering quality outcomes.
• Build Scalable Systems
• Define and standardize key metrics across sales, product, and engineering.
• Automate recurring analyses, reporting, and data quality checks.
• Create frameworks to measure the impact of new product launches, connectors, and solutions.
• Build a talk-to-data solution to democratize data access in Product Management.
• Cross-Functional Collaboration
• Work closely with Sales Engineering, Solutions, and Product teams to connect customer behavior with business outcomes.
• Collaborate with Engineering to identify efficiency levers and highlight areas for improvement.

Support Engineer

• Be the technical backbone of our Support team — troubleshoot complex product, integration, and data stack issues for our customers.
• Reduce Engineering dependency by performing deep debugging and documenting clear, complete RCAs (root-cause analyses).
• Partner cross-functionally with Product, Engineering, and Customer Success to escalate issues and surface actionable insights.
• Contribute to process maturity — create reusable documentation, playbooks, and automation scripts that help scale support quality.
• Champion the customer experience — ensure every issue is resolved with speed, clarity, and empathy.
• Grow as a product and data expert — learn continuously across tools like Fivetran, Snowflake, Databricks, dbt, and beyond.

Technical Support Engineer

Sales Engineer

• Build strong relationships with stakeholders inside organisations, from CDOs and Data Platform leaders to data engineers and analysts
• Serve as trusted advisor for data teams on their journey to building a modern data platform
• Evangelise Atlan and the principles of an agile data culture to the broader data community
• Set up customised demo flows, run trials and POCs, host office hours, and support customers through evaluations
• Be the eyes and ears on the ground, gathering customer feedback and working closely with the product team to influence the product roadmap
• Collaborate with the GTM and sales engineering teams to mature the SE function and drive adoption within major accounts

Senior Sales Engineer – Majors

• Build strong relationships with stakeholders across organisations (CDOs, Data Platform leaders, data engineers, analysts) to understand customer problems
• Act as a trusted advisor for data teams on their journey to building a modern data platform
• Share Atlan’s vision and principles of an agile data culture with the wider data community
• Run customised demo flows, trials and POCs, office hours, and other activities to ensure customers can make informed adoption decisions
• Capture customer feedback and collaborate with the product team to help shape the roadmap
• Support strategic enterprise deals and multi-stakeholder sales cycles

Senior Sales Engineer

• Lead the development of a secure, scalable platform for enterprise customers across industries like financial services and healthcare
• Solve complex challenges in metadata management, enabling reporting, analytics, and ML training
• Architect and implement solutions like a large-scale metadata graph, OLAP-ready lakehouse, and vector capabilities
• Own and lead Engineering Excellence for the Platform
• Build and drive observability, improvements and cost optimization while ensuring robust security
• Collaborate with globally distributed teams and mentor engineers to cultivate excellence

Staff Software Engineer – Platform

Software Engineer

• Define and drive technical strategy across areas such as semantic modeling, metadata enrichment, data movement, access controls, and AI-native interfaces
• Architect and scale distributed systems powering large-scale metadata, real-time search, lineage propagation, and intelligent agent experiences
• Build and lead engineering teams globally with a focus on clarity, autonomy, and high technical standards
• Work on high-impact technical areas depending on experience and roadmap
• Collaborate closely with customers and cross-functional stakeholders to translate real-world challenges into resilient, scalable systems
• Contribute to the long-term roadmap ensuring engineering investments align with business priorities and market needs