Information Management System Admin Support Specialist – SDx SPF

AtkinsRéalis

Admin Support Specialist implementing and supporting Hexagon SDx and Smart Foundation systems. Involves administration, user support, lifecycle activities, troubleshooting and collaboration with IT teams.

Posted 6/23/2026full-timeMississauga • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Supports and provides administration and implementation for Hexagon SDx and Smart Foundation systems
Administer and monitor SPF/SDx applications, including backups, scheduled tasks, user access, and system health
Configure, test, and deploy SPF and SDx environments, including schema, workflows, data capture, reporting, and MDR setup
Maintain integrations and data mapping between SPF, SDx, and engineering design tools (SPID, S3D, SEL, SI)
Support software lifecycle activities such as UAT, certification, change requests, and production releases while coordinating with developers and vendors
Troubleshoot and resolve application issues, manage support tickets, and collaborate with IT teams and external vendors on complex problems
Provide user training, daily support, and contribute to continuous improvements alongside engineering teams and developers.

Requirements

What you’ll need

Requires a college diploma in a relevant technology field
5+ years of experience supporting engineering applications
Extensive hands-on experience with SPF mapping across tools such as SPID, S3D, SEL, and SI
Strong expertise in SDx configuration, including schema mapping, workflows, data capture, and user management
Solid understanding of Intel-based hardware platforms and Windows operating systems
Proven ability to troubleshoot and resolve hardware/software issues and support enterprise engineering systems
Strong communication, organizational, and interpersonal skills with a proactive, results-driven mindset.

Benefits

Comp & perks

Competitive compensation
Employee recognition
Flexible benefits tailored to health, wellbeing, financial and lifestyle needs
Opportunities for training and professional development
Hybrid working culture
Generous time-off policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Hexagon SDxSmart FoundationSPF mappingSDx configurationschema mappingworkflowsdata captureuser managementtroubleshootingapplication support

Soft Skills

communicationorganizationalinterpersonalproactiveresults-driven

Certifications

college diploma in technology